台灣大哥大屏東東港直營服務中心 - Donggang Township

4.2/5 基於 8 評論

Contact 台灣大哥大屏東東港直營服務中心

地址 :

928, Taiwan, Pingtung County, Donggang Township, Zhongshan Rd, 32號台灣大哥大屏東東港直營服務中心

電話 : 📞 +88898
網站 : https://www.taiwanmobile.com/
分類:
城市 : Zhongshan Rd

928, Taiwan, Pingtung County, Donggang Township, Zhongshan Rd, 32號台灣大哥大屏東東港直營服務中心
馬月卿 on Google

爛……我都聽不懂誒
Lousy...I don't even understand
陳怡文 on Google

服務態度很親切
Service attitude is very kind
黃家蓁 on Google

服務人員都很親切
The staff are very kind
許虎虎 on Google

前幾天去,無法解決客戶問題會一直話術的樣子⋯好像一定要5g?
I went there a few days ago, and if I can’t solve the customer’s problem, I will always talk about it... it seems that it must be 5g?
我不需要名字 on Google

狂洗人家高資費,態度差⋯騙老人家不懂還要叫人家加裝Wi-Fi⋯ 幸好有陪家人去 不然會花一堆冤枉錢,續約 新辦要小心話術一堆!!!
Laundering people’s high tariffs and poor attitude... To deceive the elderly and ask them to install Wi-Fi... Fortunately, if you have to accompany your family, you will spend a lot of money, and you need to be careful when you renew the contract! ! !
高世育 on Google

說真的,服務效率滿差的。 為什麼不要學一下其他家電信的門市,另外弄一個純繳費的窗口?! 為了一個純粹繳費,只需要一分鐘的事情而已,必須要等待近半小時?! 這是純粹建議,我不是奧客,我也是領了號碼牌,乖乖在旁邊等半小時....
Seriously, the service efficiency is very poor. Why don't you learn about other telecom stores and get another window for pure payment? ! For a pure payment, it only takes a minute, and you have to wait for nearly half an hour? ! This is purely a suggestion. I am not an Austrian guest. I also received a number card and waited for half an hour beside me....
j
jw z on Google

有夠爛 客服跟客人說提早去把數據機歸還 結果到門市直接說要還就要付違約金 然後說了網路不穩定的問題 跟其他家比有差 結果門市人員先回可能訊號不好 請問在同個地方怎麼會有訊號不穩定的問題 況且我在市中心誒? 再來又說有時候是手機問題 我直接回朋友i8 我i11 請問是誰的問題? 然後最後歸咎在尖峰時段可能會不穩定 真的是很會推卸責任 然後明明就客服給的資訊有誤 才讓別人多跑一趟 從進門市到出去前 完全沒有一句道歉 而是一直跟我爭論 到最後我要離開前才來一句道歉的話 在爭論過程中還不忘要推銷母親節活動唷 然後我也不想當奧客 但在知道自家客服人員出錯的時候 加上我白跑一趟是從外縣市跑回來處理(家中長輩不太會用)我得到的回應是以上這樣 誰都會不爽吧== 最後建議大家合約到快逃 要不是沒有零星 我真的一顆星都不想給
Bad enough, the customer service told the customer to return the modem early As a result, when I went to the store, I directly said that I would pay the penalty if I wanted to. Then I said that the problem of network instability is worse than other homes As a result, the store staff will reply first, and the signal may be poor. How can there be an unstable signal in the same place? Besides, I am in the city center? Then again, sometimes it's a mobile phone problem, I'll go directly to my friend's i8 and my i11 Whose problem is it? And then finally blame it for possible instability during peak hours Really shirk responsibility Then it was obvious that the information given by the customer service was wrong, so I asked others to make an extra trip. From entering the store to going out, he never apologized, but kept arguing with me I didn't say a word of apology until the end before I left. Don't forget to promote Mother's Day during the debate Then I didn't want to be an Aoke, but when I knew that my customer service staff made a mistake, I ran back from other counties and cities to deal with it (the elders in the family are not very good at it) The response I got was that everyone would be unhappy with the above. == In the end, I suggest that everyone contract to run away. If it weren't for the lack of sporadic stars, I really don't want to give a single star.
謝仙露 on Google

Good

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