台灣大哥大恆春-省北加盟門市 - Hengchun Township

3.6/5 基於 8 評論

Contact 台灣大哥大恆春-省北加盟門市

地址 :

94643, Taiwan, Pingtung County, Hengchun Township, Shengbei Rd, 26號台灣大哥大恆春-省北加盟門市

電話 : 📞 +88898
分類:
城市 : Shengbei Rd

94643, Taiwan, Pingtung County, Hengchun Township, Shengbei Rd, 26號台灣大哥大恆春-省北加盟門市
正讚曾 on Google

就是一般的 台灣大哥大門市店我到這裡繳電話費
It’s an ordinary Taiwanese store in Daemen City. I’m here to pay the phone bill
陳木祥 on Google

就一般手機營業所,繳費,手機販售,服務尚可,不好停車。
As for the general mobile phone business office, payment, mobile phone sales, service is acceptable, not good parking.
吳佳秀 on Google

你們的本性本來就喜歡亂學,依賴林中安撫自己了
Your nature loves chaos and you rely on the forest to comfort yourself
范凱艷 on Google

他們隨便辦新號碼多不跟我們講
They just don’t tell us about new numbers
何文祥 on Google

服務很不錯的地點
Great service location
燕玲周 on Google

差,差,台風以過去一星期到現在家裡還一點信號都沒有,客服電話打了一次又一次,給的回答都是一樣,(對不起,工程師在搶修,罩成你的不便,對不起)
Poor, poor, typhoon, the past one week to the present, there is still no signal at home, the customer service call has been repeated again and again, the answer is the same, (sorry, the engineer is repairing, covering your inconvenience, sorry)
劉明昌 on Google

服務很好,每個人都很耐心,像朋友一樣,幫你解決手機問題,現在續約有送乾洗手喔!
The service is very good, everyone is very patient, like friends, to help you solve the mobile phone problem, now the contract has been sent to send dry cleaners!
林響 on Google

本人因原本的手機使用了很長的時間導致內部處理速度已無法滿足個人需求,再加上工作用的LINE只要打開就會閃退,便於2019/5/6至此門市辦理新手機,這之間還有過良好的消費體驗。 後因個人疏忽導致手機進水受潮損壞,同年5/15至門市辦理手機保險以及手機送修,一直到同年6/8因門市毫無任何音訊才到店詢問進度,得到需等待端午連假過後的回覆,兩天後6/10接到電話被告知「當日已將手機送修」,並於同年6/14取回手機。 本人對門市作業流程並不了解,但從手機保險的申辦到手機的送修需要整整一個月的時間,向同為經營通訊行的友人詢問後才得知這並不是一個正常作業流程會有的時數。 並且,在申辦新手機期間向門市詢問購買鋼貼,因當時門市沒有現貨需等待叫貨,而在貨到的時間點剛好撞上手機送修,故一直到6/14取回新手機後才將鋼貼貼上,但鋼貼卻不是滿版,導致螢幕的左右兩側各留下約五分之一的螢幕寬度,門市店員亦在瞭解非滿版的情況下將鋼貼貼上並收取費用,本人也在當下向店員反映,而對方也承諾會重新叫貨做更換,故本人當下並沒有要求退貨。 而在同日晚間接到經營通訊行的友人近日會到恆春旅遊並一同攜帶正確尺寸的鋼貼給我,隔日6/15便至門市辦理退單及退貨,但卻從另一位店員口中不斷得到這個鋼貼尺寸是正確的、是沒有問題的鋼貼的回覆,我耐著性子再次強調螢幕左右被鋼貼直切的狀況,依舊是得到尺寸正確、沒有騙我的答覆。當下真的對這家門市有心寒的感覺,如果尺寸是正確的今天你們何需要重新叫貨做更換?你如果是告訴我貨既拆封恕不退還我還真的就鼻子摸摸算了。 我尊重大家工作都辛苦,但你們可有尊重我?有尊重你們自己?就算奇怪於送修時間如此漫長我也相信你們的作業進度,但當我第一次去了解送修進度卻被用「因為現在是端午連假,所以要等到連假過後」結果卻是連假過後才送修的話術打發,有眼睛的都看得出來有問題的鋼貼你們硬要說他沒問題,還是因為我退單了所以不想讓我退貨?這幾百塊對你門市生意有這麼大的影響大到需要這樣睜眼說瞎話? 現在只能怪自己事前沒做好功課,對這些手機配件實在太沒概念才會有現在如此糟糕的消費體驗,所以我至少要提醒像我這樣對手機沒什麼概念的朋友,如果遇到類似的狀況,還是去恆春街上的直營店尋求幫助吧,至少直營店有上頭的壓力,作業速度與服務態度相較之下或許會好上很多。
I use the original mobile phone for a long time and the internal processing speed can no longer meet my personal needs. In addition, the LINE for work will flash back as soon as it is opened, which is convenient for handling new mobile phones in this store on 5/6/2019. There is also a good consumer experience. Later, due to personal negligence, the mobile phone was damaged by water and moisture. In the same year, he went to the store for mobile phone insurance and mobile phone repair. Until 6/8 of the same year, the store did not have any information before he went to the store to inquire about the progress. In a reply, two days later, 6/10 received a call and was told that "the phone has been sent for repair that day", and the phone was retrieved on 6/14 of the same year. I do n’t know about the operation process in the store, but it takes a whole month from the application of mobile phone insurance to the repair of the mobile phone. After consulting with friends who are also business communication banks, I learned that this is not a normal operation process. Hours. In addition, during the application for a new mobile phone, the store was asked to purchase steel stickers. At that time, there was no spot in the store to wait for the order, and the mobile phone hit the mobile phone for repair at the time of delivery. Therefore, it was not until after the new mobile phone was retrieved on 6/14. The steel sticker was pasted, but the steel sticker was not full, which left about one fifth of the screen width on the left and right sides of the screen. The store clerk also affixed the steel sticker and received it if he knew the non-full version. The cost, I also reflected to the clerk at the moment, and the other party also promised to re-order the goods for replacement, so I did not request a return. On the evening of the same day, a friend who indirectly went to the business communication bank will travel to Hengchun recently and bring the correct size of steel stickers to me. I will go to the store on the next day 6/15 to process the refund and return, but from another shop clerk, I got the reply that the size of the steel sticker is correct, and it is a problem-free steel sticker. I patience again emphasized that the left and right sides of the screen were cut by steel stickers, and I still got a response that was the correct size and did not lie to me. I really have a chilling feeling for this store now. If the size is correct, why do you need to re-order the goods today for replacement? If you tell me that the goods will be unpacked and will not be returned, I will really touch my nose. I respect that everyone works hard, but do you respect me? Have respect for yourself? Even if it is strange that the repair time is so long, I still believe in your work progress, but when I first got to know the progress of the repair, it was used "because it is the Dragon Boat Festival holiday, so I have to wait until the holiday is over" The result is continuous holiday The repairs will be sent afterwards. Anyone with eyes can see the problematic steel sticker. You insist that he is okay, or because I have returned the order and do not want me to return it? These hundreds of pieces have such a big impact on your store business that you need to open your eyes and talk nonsense like this? Now I can only blame myself for not doing my homework beforehand, because these mobile phone accessories are too conceptless to have such a bad consumer experience now, so I must at least remind friends like me who have no concept of mobile phones, if they encounter a similar situation Or, go to the direct-operated store on Hengchun Street for help. At least the direct-operated store is under pressure. The operating speed and service attitude may be much better.

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