宏泉淨水

Specialized store for water dispenser installation and repair

No one please, the attitude is too bad

On 109/12/16, the manufacturer will deal with it after 1 month. Because it is not the first time, I will make an appointment for the filter replacement in April on the day of maintenance in January. By the way, I will check the normal operation of the machine, so I will arrange the manufacturer directly. For maintenance in April, the manufacturer promised to arrange a time to deal with it at the moment. As a result, he did not come in early April and responded to the dealer. The boss called me and scolded me directly. No phone appointment does not count. Your son promised me that same day. No, I have to call it, and then I will ask me to figure out how to deal with it, and I won’t come to help me again. Hongquan’s service is really great, and you can choose if you want to get angry. Added to the manufacturer’s reply: 1. I know the distance is far, so I make reservations in advance. The time is also given to me by you, but they are not handled according to the time. 2. Because the pigeons have been released twice, an appointment was made a long time ago. Finally, the manufacturer was asked to deal with it. The dealer thought it was unreasonable to make trouble. 3. If you call to speak well, it's not a curse, I can also understand your hard work. 4. At the beginning, I was afraid that the journey would be too far, so I called it a year to release it. You offered to change it at your home and inspect the machine by the way, so I trouble you to deal with it. 5. Ask your son to confront me if I have an appointment. You say that what he said doesn't count. It doesn't count if he didn't call to make an appointment. This response is really too blind. Wouldn't you be embarrassed to say it?

I don't want to give a star, the service attitude is poor, and I can't ask for repairs.