兆豐產物保險股份有限公司花蓮分公司

Great working environment

Recommend Lin Zhihao, a salesperson, good service attitude, sincere and very recommend, praise, praise?

This time I came to apply for a compulsory insurance claim for my family. The facade is not very bright, and I don’t feel the enthusiasm of greeting guests. Maybe it’s lazy at lunchtime. However, the forest class leader Qingyuan brother is very careful to follow up the service (from Hualien City to Fenglin to fill the relevant application procedures for the guests)

The attitude of the claims adjuster is very poor, and I don't know what to ask

If you apply for insurance online, the risk personnel are enthusiastic and will not shirk; but it would be better if they could contact them proactively. Otherwise, they would have to call the handling personnel to know the progress. In the future, Mega P&C Insurance can still be considered.

Because of the epidemic insurance, but after leaving the customs, I asked the customer service about everything about the policy. It seems that because the epidemic is so busy, I have a bad tone. I also asked for the policy number and asked me to wait and wait until it was issued last Wednesday. After more than a week, I will visit Hualien Mega P&C Insurance again to inquire! As soon as I arrived, I was so busy that I couldn't answer the phone, but when I asked about the claims application for epidemic prevention insurance, I was asked to go back and prepare the documents first. Call me to check online now.. please! Are you a professional or am I a professional? How long has it been on sale? What are you going to prepare? Can't you say it right now? Ah, I have already prepared the equipment in advance! Otherwise, this kind of attitude will really make me angry. I didn't understand the content of the application and asked him, and the commissioner only said that he had to tick it. I asked if other things were important? Who do you turn to when you have questions? Does it have to be changed and delayed until funding? Just keep as he said, otherwise you won't know how to apply! I can only say that this kind of professional learning is really eye-catching... When everything is written, I ask her again about the funding time? Will there be a notification? He just nodded, turned around and nodded.... Seriously, I don't think I thought he was going to get up... It's really a slap in the face! Fubon allocated funds, Cathay Pacific allocated funds, and Mega? Do they have less insurance than you? It felt really bad for the first time!