豆府花城

I couldn’t find the timetable, so I called Hualien Passenger Transport to ask. The contact staff didn’t listen to me carefully and were looking for money with other customers. When it was my turn to talk, they said they couldn’t hear me. Then they asked me where I was. I said I was in Changhua. He said we didn't get to Changhua, so he hung up my phone! Obviously told him that it was Hualien who had arrived at a small station in Hualien, and his attitude was really bad. I didn't talk for as long as I waited for him. Can your company educate the contact personnel! !

Hualien Passenger Transport is a ** company that should disappear the most. It has no empathy or courtesy to old passengers. If you change the schedule, it will not be announced early on the Internet. Never ask the driver questions, or they will scold you.

Upset Call customer service to ask if the last bus of 105 has left from Qixingtan I’ve been waiting for more than ten minutes in the winery to tell me about it. Just let us wait for the bus. After 20 minutes, the car didn’t come and called again. Then we asked us to wait for another car at 5:50. Then I said that the original last train hadn’t broken. After the crash, I called a taxi and saw the bus coming 40 minutes late ^^ The customer service has been repeatedly bluffing the people. Can you improve the quality of the staff? Please don't lose Hualien's face like this and treat tourists as idiots and also If you press the bell, it means someone needs to get off Passengers can't stand up and go to the front even if the car does not slow down Not a representative, no one needs to download Scream away from our original destination I am really dumbfounded Very poor passenger company and customer service

It is recommended that the vehicle be completely renewed, not a few lines or some vehicles. If you count your bad luck or other factors, you have not taken your company's Hualien passenger transport (sea route) to Taitung for more than 8 years. I took the afternoon shift yesterday. The appearance of the vehicle was fairly clean, but after getting on the bus, I would like to give your company a few suggestions: 1. The chair (blue) looks clean and clean, but the area near the head is dark and dirty. It is recommended that the cleaning staff wipe it every shift, or install a turban to change it every shift. 2. The seat bounces a lot when the vehicle is driving (it feels that the vehicle's shock absorber effect is not good), and there is always a "click" sound in the car during driving. 3. There have been casualties in railway transportation recently. We should actively take advantage of the situation to fully replace new vehicles, and do not accept old and refurbished vehicles from other counties and cities. It is not difficult for Huadong residents to return home and become second-class citizens. (Good luck on the return trip, I got on the Dingdong vehicle, no above-mentioned problems)

The buses to various places in Hualien are quite new

I took my children so many times on the Hualien Passenger Transport. Today, for the first time, I met a very enthusiastic Hualien Passenger Transport driver who helped me put my luggage and carts on and off. Thank you!