台灣大寬頻 | 花蓮營運處 - Hualien City

The counter service is very kind

My home is at the back station in Hualien. When the Taiwan Broadband opened in Hualien in November 2020, I applied for the Internet, but the first two groups of masters who came said that they could not apply for installation at home because the installation place is on the 3rd floor and must be destroyed. Decoration, and there are open lines inside, so the installation can only be postponed. Later, in April 2021, because the Internet expired, I took a trial look to apply again. When I met the enthusiastic Miss Li Yiyan, I explained to her the situation at home and before, and she asked the company's professional staff to come over and set a good time. . Sure enough, the engineering staff arrived on time and told me the solution in less than 10 minutes. There is no need to damage the decoration, no need to go through the open line, and the cost is half of the previous two groups. It also comes with 3 TV boxes and google mini nest speakers. Sign up. The entire project took about 1 hour to complete. After completion, it will be tested. If there is no problem, it will be officially launched. It is faster than the previous 100M/40M (I applied for 1G/50M, of course, fast), and it is also cheaper (China 909 /Taiwan University 899), and myvideo 2-year deluxe version (I used it to chase the drama). The most important thing is that his little tortoise is a big black tortoise. It has WIFI6. My camera is on the 3rd floor, and I can take it on the 1st floor. When the signal came, I just put away the original AP. It just so happens that my TV is Android TV (BENQ S65-710), and I can watch it directly via WIFI, which saves a lot of network lines. The only biggest disadvantage is that the Hualien area is only available in the urban area. You must ask the operation office before applying to know if there are any routes passing by at home. If so, like mine, I will build it directly along the door. Only I have a single household, so the speed will be even faster. quick. For your reference.

The specialist explained it completely! The attitude of the service staff is good~??

Good service and good quality ~ service staff are very kind ~ Hurry up and apply ?

The only designated company in Hualien, with excellent counter service and fast engineering efficiency.

The lady's service is excellent! Cost-effective, as well as high-quality small gifts (≧▽≦)

Update for a week of use: The network is smooth~ As for the viewing, the screen flickering problem that was solved when the machine was installed happened again, so I reported it for repair, thank the engineer for contacting me soon~ Explain to the engineer who went to the house for maintenance, according to the two people who installed the machine. According to the engineer, the problem lies in the resolution, but this part does not seem to be comparable to what is generally found on the Internet and can be set by operating the remote control? So the first maintenance has not been able to solve the temporary end. The good news is that after testing, my TV is not broken, and the HDMI interface is also tough XD At present, we will wait for everyone to have a good New Year and see how the situation will be in the future~ The above is the situation I encountered in my house. It seems very rare to see the reaction of the engineer. I wonder if there is a problem that the TV may be incompatible? If viewing is the main requirement, maybe you can learn more about this part before applying for installation~ ------ The long-haired lady in the store is very kind, explaining that it is simple and natural and not formal. After listening to my family's needs patiently, the proposed plan seems to be quite suitable after the actual installation and use for a few days, and there is no uncomfortable sales situation. It's a rare comfort experience. The engineer who came to install the machine is very polite and efficient, and the problem-solving ability and details are well done. After the installation is completed, the use of the teaching is simple and easy to understand and not perfunctory, even a primitive person like me can understand it. The service staff who followed up the calls were as cordial and not rigid. They also reminded me again who I could contact if I had any follow-up questions. They were very attentive. So far TV and internet usage has been smooth. happy and thanks