怡園實業股份有限公司 - Section 3

1. Although we were provided with an upgraded, enlarged quadruple room according to the oral contract, a strong musty smell came out immediately as soon as the door was opened. The room was neatly furnished, but the equipment was too old, even the sleeping quarters. Gu Jie exudes a strong musty smell. The windows and air-conditioning have not dissipated from more than 3 pm to midnight, and after searching on major booking websites, I cannot see the photos of this room type ( The sample picture is too different from the actual picture, dare you not put it?) 2. The dry and wet separation of the bathroom equipment has also become a shower curtain. The toilet leaks immediately after use. After the reaction, only a squat towel is used to absorb water. It is said that there will be maintenance personnel to deal with it, but it never appeared from check-in to check-out. However, when the intermediate housekeeper replaced the spare parts, the foot towel was not changed, and there was a smell when I checked out, and the housekeeper left without re-locking the door after changing the spare parts the next day. (No privacy required for staying guests?) 3. The host of the hair dryer provided by the resort was nailed to the wall, but the whole group dropped when the family was halfway through the blow! (Surprised!) In addition, the landscape plants designed in the courtyard are too close to the windows of the room, and there will be continuous noise. There are elderly people in the home who are afraid of noise. Please pay attention to it, because the resort has no other way to deal with it. 4. Fish feed tanks, bicycles and many other equipment in the resort require a deposit of 100 yuan. The deposit is required but there is no proper rental deposit refund system. This deposit always needs to be raised by the person after returning the equipment. It will be returned. Even if the original resort service staff is listening to you for renting other equipment but there is no deposit, it will only show an attitude of not having to hang up, and will not take the initiative to remind you that there is still a deposit that has not been refunded. Continue to use it directly, and after repeatedly reacting to the counter and the service staff, the service staff always informs that they are embarrassed and said that they did not pay attention, so passengers who still need to check in must pay attention to it by themselves. 5. The resort is a half-hour drive from the railway station to and from the railway station. The connection fee is NT 100/person (round trip). This fee needs to be searched on the resort’s official website, and the note indicates that you can only see it in a very inconspicuous seat ( Special search is required), when the travel exhibition business promotes sales, it is not clearly stated that these connections require fees, and the fees are not included in the housing expenses. 6. When we purchased tickets for the resort at the travel exhibition, the sales staff were eager to sell tickets and performance, and were not clear about the rules of use. All inquiries about the equipment in the resort were verbally answered, and there would be no other use. Problem, but in the end we didn’t sign on the ticket purchase voucher (this is the most serious personal negligence in our entire ticket purchase process). When the story was published, there was no person who could be directly responsible for this at the resort. Just listen to business talk and watch the attractive advertisements of major travel agencies, and be sure to remember the black and white words in order to have consumer protection. (However, the resort does not have any complainable responsible personnel to stay behind in broad daylight, which is quite speechless for the residents) Please think twice before purchasing this resort housing project or ticket, and read the relevant details carefully, because it is really a big difference Remarks: I originally wanted to give one star, and one more star is for the staff responsible for the party activities, very conscientious