A.S.O 阿瘦皮鞋-虎尾店

The manager’s service is superb!

The clerk was very patient and gave each pair of shoes to try on

Professional service, excellent quality

Excellent service quality

The service attitude is very good, very kind! Very comfortable buying atmosphere

Air-cushion soles are not worn for a long time and are prone to oxidation and "degumming damage" (because there is no thread reinforcement sewing), and the CP value is much different. Sending it back to the company for repair requires a lot of repair costs.

The two service staff smiled kindly and explained the products carefully. Send back maintenance leather shoes, members will have a small cake for the birthday of the month, Very attentive and excellent service.

A few months ago, my boyfriend bought leather shoes at the Taichung Dali store. The service staff at that time were excellent. The people who ran in and out of the store were doing their best to help me get the size and try the shoes. The attitude was also very good. Later, due to the needs of the workplace, I first checked the official website I saw the service of "reservation for trial shoes", and the service provided by the original Taichung Dali store was very high-quality, so I called (Monday at 4:00 p.m.) to transfer three pairs of shoes to the Taichung Dali store. I asked if I could try the shoes in Taichung on Saturday and Sunday, if I could try the shoes on that Saturday, if not, I would call the Huwei store to make an appointment to try the shoes and ask the staff of the Huwei store to help adjust the shoes. Taichung answered the phone at that time. The service staff in Dali "guaranteed" to me that the goods will arrive this Saturday! And I confirmed with the clerk twice and said yes, and said that I would call me to try the shoes when the goods arrived on Saturday afternoon. As a result, I didn't receive a call on Saturday. At 12 noon on Sunday, I was busy at that time, so I asked my boyfriend to call. First help me to ask if I forgot to notify me, but my boyfriend said that the other party said the goods have not arrived yet, and I exceeded the question mark. Later, I called and asked myself, only to be told that the freight did not work on Saturday, and the goods were still in the freight warehouse, and told me that the next Monday I said that I was not in Taichung on the next Monday. When I made an appointment by phone on Monday, I also said that if I could not try shoes on this Saturday or Sunday, I would make an appointment with Huwei Store, and the service staff told me "OK. It will definitely be available.” The goods arrived this Saturday afternoon, but I still called to ask on Sunday, and I told me that it would be the next Monday. Later, I asked her to help me transfer the goods to the Huwei store, and she said she wanted to ask if she could. It took 2-3 hours to call me back and tell me, [I want to transfer the goods to the Huwei store, but I have to go to the Taichung Dali store to pay for a pair of shoes before I can help me transfer the goods to the Huwei store], a At first, I was confused and didn't understand what it meant. Later, I asked her to repeat it again. After hearing this, I was very angry, so I said it. At first, I asked if I could try the shoes on Saturday, and I told the clerk that it was only possible this week. If I can't contact the Huwei store by myself, the original guarantee is OK, but what about the later? What makes me even more angry is that since the official website has the service of making an appointment to try shoes, and I also communicated with the clerk first to cooperate with the time. Where did the concept of paying for a pair of shoes at the checkout in Taichung Dali store come from before trying them on? After I expressed my disagreement with this method, I was asked what should I do? I was also asked twice, and I felt that the service attitude was too bad. Later, he said that he wanted to discuss with the supervisor and called me. Later, he called me and said that he agreed to help me adjust my shoes directly to the Huwei store. When the goods arrived at the Huwei store (waiter with short hair), the service during the fitting process was really super high-quality! He also gave me some opinions, and even asked why the goods were transferred through the Dali store. After listening to the above complaints, he also spoke to the service staff of the Dali store, saying that it usually takes some time, but he will not ask the customer to pay first. , Even she thought it was a bit strange, and then gave me some discounts. She gave me a full service attitude. Later, because the size did not match, she helped me adjust my shoes again. When I went to try shoes for the second time, I happened to have short hair. The waiter ?, the whole is super kind, and told me some after-sales service, but because I needed last shoes, I left the shoes. After a few days, I received a phone call, and another waiter called me and told me that he I found that there are some defects in the heel, I need to help me to adjust the goods immediately, and I want to give the best quality to consumers. I asked if I could be a few days later. I said that I can also ask the day of the week that I can pick up the goods. At that time, I also promised me every other week. Okay, I called later on Tuesday to ask if the goods arrived, and immediately recognized me as Miss Zhang from so-and-so, and also told me that I had, the goods arrived on Monday, and when the goods arrived yesterday, I immediately helped Miss Zhang to deal with them. , you can come to pick up the goods at any time, and go out to pick up the goods immediately. When I arrived at the Huwei store, the service was also excellent. I also explained to me why I delayed picking up the goods again, and insisted on giving the most perfect quality. In the two branches, the service attitude of the service staff of the certified Huwei store is worthy of praise?. I originally wanted to ask the service staff for the number or name of the two high-quality service staff who served me, but I didn't get too much later because I was in a hurry. Inquiries, so comment here, give them the greatest support and encouragement, really super super super awesome?, thank you very much for your service ☺️