Aesop Mitsukoshi A11

Service staff: Joy Chen I went there a few times to consume, but I have never encountered such a low temperature service, oh no! It's worse than no temperature. Although wearing a mask, what are you sighing? What demographic is your company's product targeting? How can employee education fail so badly? Or is it possible to do this without spending more than 10,000? If I wasn't too lazy to make another trip, I wouldn't want to buy it at all...

Actually yesterday was the first time I stepped into the aēsop of A11. Before, I bought it at the Daan concept store? But no matter where my angel SA-Elisha gets transferred As a diehard customer, I would still go with her! I am also very grateful that she just left the cabinet to go to dinner yesterday, But when I saw my message, I came back to find me Where to find such an angelic SA! Vignette - Yesterday there was a lot of people on the counter, but the SAs I saw were very patient I didn't even show a high profile ^_^ Then there is a skinny cabinet guy who is very good, just seeing Karst's test tube incense in my bag and helping me spray it all over the bag! ! ! What's the problem with bad attitude ?

Originally, I wanted to ask about the smell of the perfume I tried spraying in the Zhongshan store last time (I think it is really sweet to have a note) A male clerk served and introduced the perfume category with a very kind attitude. I just wanted to see and smell it, but he had a good attitude and just liked the smell of perfume, so he started. He also sprayed another fragrance on the cloth bag so that I could smell it. Give it a try, and spray it on the umbrella for me! ! It's super cute. Unfortunately, I didn't look at other products because of the schedule, and I forgot to look at the name ? It's a pleasant shopping experience! will visit again

I have spent many times at Aesop before, because the quality is very good and the service is very attentive. I have always had a good impression of this brand, but yesterday I went to the A11 counter for the first time and encountered a teller with a bad attitude. It was about 4:30 in the afternoon. When I was passing by with a friend and wanted to go in and have a look, I didn't go in directly because I didn't see anything in particular. A teller came over and asked if there was anything I wanted to look for. We said we'd just take a look. Normally, we should be invited. Entering the counter and introducing the products to the customer, the teller looked indifferent and walked back to the counter to chat and laugh with the other tellers. Later, we walked in, but did not come to serve us, and continued to stay at the counter to chat. People are dumbfounded, and it's very damaging to the brand image. It's not like the Aesop I've known all along. It should be carefully inspected and staff training should be strengthened. Otherwise, customers will not want to spend before they walk in. Very bad experience.

I met Elisha at the Daan concept store about a few years ago, At that time I thought she was really an angel! Kind-hearted kind ❤️ She clearly remembers the preferences of the guests and the products they use. I may be just a small household to her, But she never looks impatient or sells me anything (like) On the contrary, she still wants me to calm down and not buy unnecessary things? Then also because I was lazy in the terminal stage of cancer It's always been a frustrating restocking when things are almost used up? Maybe about 1-2 times a year? Follow Elisha from Daan Concept Store to A11, I will follow Elisha wherever she goes in the future! ! ❤️❤️❤️The kind that follows the ends of the earth?