Alice Creative Florist

The Graduation Bear Bouquet is beautifully packaged and the flowers are fresh! Feel the boss's intentions, thank you boss! ! In the online graduation ceremony under the epidemic situation, the graduates were very happy with this bunch of flowers!

Very bad! Super not push! be careful. Yesterday, I ordered an opening flower gift for the customer on the Internet, and the payment was completed. It also stated that it would be delivered on a "specified date" and "specified time period". This afternoon, I took the initiative to call to confirm the bill. The lady said that the call to my cell phone failed in the morning, so she gave the flower gift I ordered to the guest and sent it out with the opening flower baskets of other guests by the way. I'm so dumbfounded, is this Hello? (1) What I specify is: delivery in the afternoon two days later, the opening flower baskets of other customers in your store should be delivered today, that is the request of other customers. Excuse me: What does that have to do with my order? ? (Unintelligible) Why did you send out my order two days later "by the way today" without my consent? Just for your own convenience, do things cheaply? (2) The young lady replied that if I could not get through with my mobile phone in the morning, I would like to ask your shop: Can't you call me a second time? You did not receive the customer's confirmation, so you "make your own claim" and send out the flower baskets that the customer has designated for two days later, "by the way". I have always insisted that you did call, but I didn't let you get through. This~ is two different things! (3) Did not take the initiative to take pictures, and did not confirm with the customer that the congratulatory message, heading up, and signature on the congratulatory flower basket were correct? They even directly "made a claim" + "without obtaining the customer's consent" + "two days in advance" and "by the way" sent out the flower baskets of other customers. You think these actions of "nothing" are "what's so much" for the customer relationship that I maintain with care and care. Moreover, it is really bad that you change customer orders and requirements "on your own terms" "without consent," "without confirmation," and "without contact." Although my order is only a small order, it's just a small opening potted plant for two thousand yuan, But what you messed up was my intentions and intentions for customers. It feels terrible! Will not buy again, solemnly do not push! be careful.

Thank you Banniang, the potted flowers are exactly the same as the photos on the webpage, the flowers are full and the whole is elegant and beautiful. As a flower congratulation person, I feel very shameless. recommend!

The store temporarily helped our company handle the memorial flower baskets in a hurry and was still delivered within time. Thank you very much for the cooperation and help of Alice Creative Flower Shop, thank you!!

I made an online reservation two days ago, and it can be customized with home delivery, which is very kind.

I placed an order in a hurry, thank you for the store's willingness to take it, and took the trouble to answer my questions and needs, and quickly helped to deliver my heart at the designated time. The completed flower gift is also beautiful beyond imagination ❤️

I ordered it the evening before, and it needs to be delivered the next day. The lady is very kind and attentive. The decoration is very festive. There are pictures sent in return before departure and when it is delivered, and the price is not expensive, thank you for your hard work ❤️

The flowers and packaging are really beautiful, and the delivery service is also very good. For me, the first time I ordered flowers to send the other half, I was really satisfied that words can't describe it. Thank you very much for your hard work.