An-Shin Food Services Co., Ltd.

There is no way to ship the items ordered on 5/30, but you are the busiest and the most severe? , Other e-commerce shipments are no problem, even if it is slow, it will not be shipped. Since you can't ship, shut down the online shopping platform! One star is too much to waste consumer time

At this moment, as you read this text, thousands of smart and friendly hens are struggling in a wire cage, the cage is so small that they can't even stretch their wings. Why are they there? Because MosBurger, one of the richest and most successful restaurant chains in Asia, does not want to spend a little more to set them free or not be trapped for a lifetime. MosBurger, when will you stop supporting animal cruelty? I thought you were a "green" company that cares about the environment, right?

A long time ago, when I was a student, I worked in Moss, and then I found that the employees were bullying, and there were a bunch of mice in the restaurant (colleagues also referred to as "little gray" or "large gray"). If you drop it, continue to fry it for the guests...and have a meal!

There are not so many problems with Japanese Morse, Taiwanese work ability zz

The service attitude of Taipei Bridge Station is very poor, especially the night shift. That big entrepreneur doesn't care whether the quality of the staff is good or the quality of the staff is bad.

A company as big as Moss Burger has such a weak ability to protect customers' information security. On 3/29, they pay by credit card when ordering food through the APP, and on 4/5, they receive a fraudulent customer service call. The personal information is clearly explained. Moss, who claimed to be the customer service of the bank, could only report to 165, but only responded to the customer service that he had cooperated with the police in the investigation and could no longer trust this company.

Grape konjac, iced well, Q-flavored taste, slightly sweet taste, One star and two points, the cat gives seven points.

Reviewed 1 star for Sanzhong Xuhui and Sanzhong Zhengyi and has written to Moss Burger headquarters to complain about these 2 stores The delivery man claimed that "self-epidemic prevention" would not be delivered upstairs! I found it in the news, and saw some customers complaining. I also thought that I had ordered delivery many times in the Mos Burger app in the past few days, and encountered the same thing, so I wrote a letter to respond, I am in the Mos Burger app, and more The next time I ordered delivery, but because there are 2 children at home, and my wife is disabled, I don't want to go downstairs to pick up the meal, so when my wife places an order on the app, my wife will note that it will be delivered to the 2nd floor. Unexpectedly, almost every time the delivery man arrives, he refuses to go upstairs on the grounds of epidemic prevention, and even asks guests to go downstairs to pick up meals. My wife and I couldn't accept this, so we decided to seek help from customer service and netizens. We ordered delivery, and when we placed the order, it was specially marked to be delivered to the "designated floor". Unexpectedly, the deliveryman asked me to go downstairs to pick up the meal after arriving. At this time, I told the other party that it was inconvenient to go downstairs, but the other party said "because of the epidemic situation" , I can't deliver it upstairs", insisting that the customer go downstairs to pick up the meal, the customer wants to say that the payment has been made online, but the delivery man insists not to deliver it upstairs, the customer will go downstairs to pick up the meal in order to get the meal quickly, but thinking about it It shouldn't be. In this regard, the guest expressed doubts that his friend was also a courier, but he had never heard of this kind of regulation. The courier replied at this time, "It's not a regulation, it's self-safety and epidemic prevention." This happened to a friend before. Seeing that the two sides could not reach a consensus, the guests could only activate the platform's 20-minute timed meal pickup mechanism and seek customer service to intervene. After understanding the situation, the customer service told the customer that "the delivery partner has been asked to send it upstairs", and asked the customer service: I clearly told my friend that the delivery person needs to be sent upstairs, so the delivery person should take it up immediately." I have already contacted the delivery man by phone regarding this matter, because they could not reach a consensus. For these few experiences, it was obvious that the guests ordered delivery because they wanted to rest and did not want to go downstairs. They also paid online, with special remarks that they would be delivered upstairs. I didn't expect that they were rejected on the grounds of epidemic prevention. Do they need cash on delivery? Will it be sent upstairs? This made the guests unable to resist complaining, "Delivery staff, please don't use the epidemic prevention regulations to talk about things!". Netizens in the message area quarreled about whether the delivery driver should be sent upstairs; many netizens believed that neither the government nor the company mandated that delivery should not be delivered upstairs. Lou, since there is a choice of a designated floor, the delivery person should fulfill the order requirements. "If you choose to be a delivery person, the company stipulates that you have to send it upstairs. If you can't do it, you can not do it." "Epidemic prevention is not an excuse to stop work. ". McDonald's and KFC will take the initiative to send them upstairs, and they will not ask guests to go downstairs to pick up their meals, but will give guests ice water. I ordered Moss Burger to deliver at least 5 times out of 10 times, asking customers to go downstairs to pick up their food. As long as a customer goes downstairs to pick up their food once, the delivery staff will be more presumptuous, and they will ask customers to go downstairs again and again. , It is the duty of the courier to send the food upstairs. The customer goes downstairs to pick up the meal is a consideration, not an obligation. Every time the customer needs to go downstairs to pick up the meal, we still spend so much money to store value. We are your old customers and big customers. Why do you make so much money by calling for delivery many times? The delivery is only because you don’t want to go out. If the guest insists on not going downstairs, no matter how lazy or reluctant the delivery person is, he still has to deliver it upstairs. Some netizens suggested: the next time you choose cash on delivery, if you call and say that you will not send it upstairs after you arrive, and ask guests to go downstairs to pick up the meal, then insist not to go downstairs to pick up the meal, you won't get the money if you don't go upstairs. If payment has been made, simply type in the orderer's name: The payment has been made, the order will be cancelled if it is not sent upstairs, and the money will be refunded to the guest. In April, I ordered delivery for 2 consecutive days. I could deliver it upstairs the day before yesterday, but I couldn't deliver it yesterday. Are these two sets of standards? Please pay attention to this matter at the headquarters, I ask for improvement, severely punish incompetent delivery staff, and stop asking us to go downstairs to pick up food! You have seriously affected the dining mood of consuming guests many times, please take the initiative to provide compensation and reply to the processing result! thanks.