Annan Office, National Taxation Bureau of the Southern Area, Ministry of Finance

I’ve been to the full-function service counter at Counter No. 5 on the second floor for two consecutive weeks. I’ve never seen the efficiency and kindness of work. Drastically changed

At around 3:00 pm on 8/13, go to the Annan Inspection Office to declare the inheritance tax and apply for a tax payment certificate. As it was approaching noon at the time, the contractor was impatient and said that the documents were not complete and did not have the patience to inform in detail what documents to prepare. It is not that people who pass away all the time can clearly know what documents to prepare! Reluctantly, all the heirs went to the IRS in the afternoon. In the afternoon, the clerk deliberately made things difficult, and his professional knowledge was not convincing! And the tax payment certificate that can be obtained on the same day was deliberately not issued on the same day, and the next working day will be sent to the IRS in the morning on 8/16, and then go to the IRS to collect it in person (you can notify the next business day to get the certificate It said that it should be available on the same day, and again confirmed the efficiency of civil servants!) But my declaration form clearly chose to mail it, and I called to confirm again before changing my words to help me send it. If I didn’t call to confirm, I would remember Send it out? ! ! There is a time limit for inheritance. Now that the epidemic is severe, people have arranged a good time to go back to do the inheritance. Because of the attitude of the workers, the inconvenience and the people also cause trouble! Should the public agency revise the perception of civil servants to the people? ! ! !

There is no public service attitude of today's government of "serving the people". Calling to ask about tax issues, the undertaker was very impatient, irritable, with a poor attitude, and put on a look like: You are just a citizen and you don't understand anything. I was very anxious to hang up the people's phone, so I didn't give me a chance to ask more. Why do people generally have a poor impression of public service units? In fact, as long as you encounter a civil servant without enthusiasm, you can destroy the overall image.

Special thanks to the two ladies at extension 108.109 for the gift tax. There are many things that I don’t understand, and I have asked many questions, but they are not impatient at all. They are very careful and enthusiastic to teach how to fill in the relevant information and need to be, and they also actively told me that I should Things to note, thank you both, thank you ?

Gift tax documents are not clear It means running for nothing Make yourself like a censorship and keep saying that there is no shortage of missing pieces And then start harassing people

very unprofessional civil servant Most of them come to talk about salary Even inheritance can mislead people ?

The staff at the Multifunctional Counter No. 5 on the second floor are professional, friendly and efficient!