德誼數位 Apple 台南遠百門市

I ordered a mobile phone (256G) at the store on 10/12. I called on 10/13 to replace a mobile phone with a larger capacity (512G). The clerk informed me that I had assisted in the change. Received the arrival notice on 10/30 and asked me to pick up the goods as soon as possible. I went straight after get off work on the same day, but I stood at the counter for half an hour and told me that it was a business fault (the capacity of the arrival is 256G)? Said that he would assist me in relocating the goods, and asked me to wait. It didn't disappear until 11/22. I called and asked at noon. It's funny, the computer order is actually an order with two mobile phones? The clerk also asked me if I should buy two? Make a mistake once and then continue to make mistakes? After hanging up the phone, after three to four hours, the store called back and said, "The goods have been transferred for you." Eh? What does it mean to transfer the goods for me? Isn't this something that should have been dealt with long ago? Why do you need to be forced by the customer to do something? Was the promise to customers at the beginning to make ends meet? I don’t really push, I don’t even want to give it a star. Why don’t the clerk come out face to face when he did something wrong? Then all kinds of words really make people feel that they are not taken seriously.

We came to take the ordered mobile phone specially. There are many problems in front of the guests. We are also patiently waiting. But it was our turn to trouble the shop assistant to help demagnetize, but was refused. Then would it be fine to pay the deposit next time? You can save parking fees when you pick up the goods.

The attitude is indifferent. I really want to buy it. Even if there are guests on the counter, I don't have to look at them and ignore them. We are not invisible people, and we can't even say "look at it". Leave immediately and buy elsewhere. It's bad business!

Today, I went to Yuanbai to ask someone from the store to help change the ID. This colleague, Sandy, not only shows professional knowledge, but also has a friendly attitude. I am very grateful for this colleague's assistance, which makes our consumers more confident in Apple-related products. I hope the company will give this A colleague reward, thank you ?.