Ashford 台灣服務中心 - Section 4

3.6/5 基於 8 評論

Contact Ashford 台灣服務中心

地址 :

105, Taiwan, Taipei City, Songshan District, Section 4, Nanjing E Rd, 1號Ashford 台灣服務中心11F

電話 : 📞 +8877
網站 : http://tw.ashford.com/
分類:
城市 : Nanjing E Rd

105, Taiwan, Taipei City, Songshan District, Section 4, Nanjing E Rd, 1號Ashford 台灣服務中心11F
我喜歡靜靜地聽你說 on Google

服務不錯、項鍊手鍊很高級
Good service, necklace bracelet is very advanced
J
James on Google

維修手錶等快1年
Repair the watch and wait for 1 year
p
p lu on Google

手錶便宜很多欸 售後服務也很好 工作人員也很客氣 很認真的幫我們
Watches are a lot cheaper 欸 After sales service is also good The staff are also very kind and help us seriously
A
Amos Lim on Google

(02)77053232 業務部請按1 客服部請按2 不管你按1還是按2 同一首音樂讓你聽到心慌、抓狂⋯ 就是沒人接聽
(02)77053232 For business department, please press 1 Customer service department, please press 2 No matter if you press 1 or 2 The same music makes you feel flustered and mad... No one answered
L
Lee Hong-Lin (Manson Lee) on Google

美國知名折扣手錶網路購物平台! 台灣分公司據點,貨到可現場預約取錶,不定期有錶聚活動。
The well-known American discount watch online shopping platform! Taiwan branch office, on-site appointment can be taken to pick up the table when the goods arrive, there are occasions gathering activities.
林瑋香 on Google

寶島鐘錶店八德路分店離我家最近鐘錶店我已經在那裡有二十年買錶修錶服務態度很好價錢合宜很多選擇師傅手藝精巧
Treasure Island Watch Store Bade Road Branch The closest watch store to my house. I have been there for 20 years. I buy watches and repair them. The service is good.
J
J J on Google

後勤服務很差,剛入手的錶一下就壞了,拿去配合的維修中心,技師還質疑我自己拆過錶背造成損壞,還直接把錶重重敲到桌上,以後不可能在這買錶了
The logistic service was very poor. The watch that I just started broke down at once. When I took it to the maintenance center, the technician also questioned that I had taken the watch back and caused damage. I also directly knocked the watch on the table. It is impossible to buy a watch here. Off
F
F G on Google

近兩年因疫情無法出國購物,便發掘了Ashford網購平台似Outlet概念,購物多次產品完整價格優. 僅一次購入產品需維修,於是聯繫了Ashford網站上註明的台灣服務中心email地址,約一小時即有客服人員聯繫送修事宜. 真心給予台灣Ashford服務中心5+星評價!整個互動過程email往返不下十多次,從第一封詳細了解客戶所碰到的問題到後續回覆,每一封都詳細周到,還協助客人想出幾個不同可以解決問題的方案供客人選擇,萬一是需自費的委外保養維修也預先替客人問好各種不同維修管道可選擇並已預先詢問好優惠報價,接續每每一個動作必定回報email當下的處理進度並附上照片或影片,每一次的信函都感受到Patty小姐的專業與誠心. 很高興台灣有這麼優秀客服概念的團隊,感謝Patty與Ashford台灣服務中心團隊~大大大大大推!
In the past two years, I was unable to go shopping abroad due to the epidemic, so I discovered the concept of an outlet on the Ashford online shopping platform. Only one purchase of the product needs repair, so I contacted the email address of the Taiwan Service Center indicated on the Ashford website, and the customer service staff will contact the service center in about an hour. I sincerely give the Taiwan Ashford Service Center a 5+ star rating! There are no less than a dozen email round-trips during the entire interaction process. From the first email to learn more about the problem encountered by the customer to the follow-up reply, each one is detailed and thoughtful, and also assists the guest to come up with several different solutions that can solve the problem for the guest to choose. In case of outsourcing maintenance and repairs that need to be paid at their own expense, I also greet customers in advance for various different maintenance channels. You can choose and have asked for preferential quotations in advance. Every action must be reported to the current progress of the email and attached photos or videos, every time The letter feels Miss Patty's professionalism and sincerity. I am very happy that Taiwan has such an excellent customer service concept team, thank you Patty and Ashford Taiwan Service Center team~ a big push!

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