Aurora Animal Hospital

The doctors here are very patient and attentive, and they are treated like their own furry children when they see a doctor.

I am very grateful to Dr. Guo for his careful explanation every time, and even contacted him as soon as he received the tomography report, explaining the situation and the way of follow-up suggestions. I was so touched at the moment that I can fully feel the doctor's care, so that we can accompany with peace of mind. Facing the disease, I thank Jiguang and hope that I can continue to accompany us safely.

My brother recommended to see Dr. Zhang's clinic, and I am very fortunate to have an appointment! Physician Zhang explained in great detail, and explained the causes of all the conditions to the problems that might occur later. The assistants, Mr. and Ms. Zhang were also very gentle with the dogs, so that our dogs would not be like Other animal hospitals are just as nervous

The staff at the counter is very kind. I made an appointment and I arrived on time to see the doctor on time! Prescribing and checkout was quick with no long waits. The environment and floor are also very clean, and a sterilized card will be placed on the weight scale diagnosis and treatment table for direct measurement. Dr. Li Nuonuo is very patient and professional to help the dog to check the dog's eye diseases and explain to me the causes, treatment methods and preventive measures. Next to Daan Forest Park, you can take your dog for a walk before and after the clinic. great feeling ?

I am really grateful to Dr. Huang for always carefully analyzing the condition and providing feasible treatment methods. A Chai is 17 years old. I really need this kind of good doctor who can help you in all aspects and discuss with you one by one. , I feel very relieved after reading it, even if I have to come from Xizhi far away, I am willing!

Taking the cat to see the eyes, Dr. Zhang did a lot of examinations for the cat. Afterwards, he carefully explained the examination results and possible future conditions. He also answered the owner's questions in detail. Thank you very much. I am also very grateful to the male assistant who followed the consultation. Even in the face of anxiety and overwhelm, the owner remained kind and friendly. There are only two points that I think there is room for improvement. 1. The appointment was made at 9:30, and when we arrived at the scene at 9:20, the iron gate was pulled down. After checking, we found that the clinic only opened at 9:30. The clinic is just next to a busy road. The whistling noise of cars and motorcycles passing by is loud. I stood outside with my nervous cat waiting for the door to open. Those ten minutes really seemed like a long time to me. Cats are slender and sensitive animals that are not used to going out, and it is impossible for the owner to arrive at 9:30 around 9:30. I really hope that the clinic can arrange the first customer after 9:40, so that the owner can immediately arrive after arriving. Enter the room, or make an appointment by phone, remind the first customer that the clinic will not open until 9:30. 2. When I went to the counter to check out at about 10:00, the counter staff was still talking to my colleagues while eating breakfast. Although I saw the customer standing in front of the counter, they still put down the breakfast and helped the customer to check out after talking to the colleague. Hmm.. Maybe it's different for everyone, but I think this kind of behavior really loses the service level. It has been more than ten years since I came back to Taiwan. Although the general service level has been much better than before, I still feel that the quality of the service staff at the counter in various industries needs to be improved.