BAGTOYOU百達遊 台北三創數位園區店(後背包 單肩包 側背包 行李箱)

EVANGLION belt bag

My bag was finally found on the freight bill, so I gave a negative review and jot down the whole thing by the way. The clerk of Sanchuang is really irresponsible to the point of incredible. (7/11) In January, I bought an AGS decompression backpack co-branded by FX CREATIONS and EVA. As a result, the decompression spring broke after less than two months of carrying it. In early April, it was sent for repair and said that it would take a month. I'll call me when I'm done, but I didn't wait for the call in May, so I went to the counter and asked them and they all said they hadn't. Later, because of the epidemic, I didn’t dare to run around. In June, I didn’t ask more questions. As a result, I went at 7/11, The clerk of Sanchuang said that my order maintenance department has not responded, so I need to call customer service to ask? Don’t you think that you should take the initiative to help the customer confirm the maintenance order after a few months? I ran at least twice among me and asked, and I threw me a call if I didn’t have it. Later, after confirming with the customer service, I told me that the whole spring shaft of my bag was crooked and could not be repaired. But I don’t know why I didn’t contact me, so I waited stupidly for four months. Finally, I decided to send a brand new one to me directly from the Sanchuang counter. (7/26) Unexpectedly, I thought I could finally get the bag, but after waiting for two weeks, I still didn't receive it. I had to call customer service again and again to ask, and the customer service lady said that she would help me confirm. I asked them to confirm that it’s OK, please call me back instead of asking me to ask you. They also said yes, they would confirm the situation, As a result, I still didn't receive a call all day. (7/27) Helpless in every possible way, I called the customer service again and asked. The customer service was very angry and explained that yesterday they asked Sanchuang to contact me. However, the result is no. Said it would help me curse people in the past (It doesn’t matter to me at all, what about my bag?) Finally, the customer service side sent it out for me yesterday. Check the shipping order number and confirm that it has been sent. I have to come and send you a big negative review. Never take the initiative to contact. Don't tell me if the package repair is not good. I didn't even tell me if things were not sent due to shipping issues. Asking guests to wait until the sky is old, It's really one of the best buying experience in this life. Please don't come to Sanchuang to buy this one if you want to buy it.