Bank of Taichung (Changhua branch)

The service attitude of the security guard (the beer belly) is invincible! When we see that a guest needs help, we ask for help What are you doing! ! ! ! This year we are going to transfer all the checking money to other rooms It's a waste to put it in your room! ! Your service attitude is really good.

There may be a little more manpower support in the line. I spent a total of 1 hour to get through the three business tasks. At the time of handling, I heard the chat next to me. It’s too laborious. However, the attitude of the young guard is good. Have guidance to the service desk Just one person at the desk, although there are fewer guests. When I waited, I saw that the counter was already running. I have gone through several guests. But the service for the counter lady is good (Impression is like the number 4 counter lady) I don’t feel bored or impatient about my details. This is hard to come by. Even if he is not familiar with matters Also clustering force, asking colleagues, even telephone customer service, help me deal with it. Finally, I am very careful, remind me. Changes in the book and changes in the way it is handled These are all worthy of praise. If you are familiar with the business Efficiency may be better The attitude that I value most is the standard. As for the way of doing things, as long as there is something I need to handle at the scene. In fact, I have to spend more time. I personally don’t mind. People always need a familiar time and space Of course, the efficiency is better and better. General comments 3 stars first Miss counter personal 4 stars

Kanban for opening an account without skipping numbers Tell me at least one hour or more and tell me to eat first One hour later, I called and asked what number Told me the number Said no one asked me to do it Redraw the numbers again Is it difficult to be a Kanban

Some of the staff members were obviously lacking in education and training. Afterwards, the supervisors came forward. Although they spoke politely to the customers, they turned their heads to blame their own staff and made the atmosphere very embarrassing. No wonder the staff of the window almost did not smile. Have you seen other people being promoted for life insurance or The look of financial products, so running the bank feels tired, the overall service is not ideal.

Because I need to go to Taichung Bank to open an account when I change my job, I don't know what to bring, so I called first to ask, and they also explained me very carefully what I wanted to bring. The first impression I felt was pretty good! When I went to the branch, there were really too many people. I had to wait for 3 people. Originally, I wanted to wait for a long time. I saw the counter staff come out and asked us what we want to do one by one. I apologize, saying that it takes a while to open an account. I'm sorry, but I have to wait a while. Although I am not bad, I think I really have concerns about our feelings. After that, it seemed that the supervisor of the branch came out and asked me what I wanted to do, so he guided me to other counters for processing. Overall the service was pretty good!! I just saw that the staff at the counter were very busy, they had to deal with things, and they had to answer the phone, and there were a few people in the queue who wanted to ask questions. I really feel that the staff at the counter are very hard, and I think the bank needs more people to help!!

There is no fixed person at the service desk Waiting for opening an account + it took more than two hours to finish Called 504 (our own number 507) Those who come to open an account later will do it at the counter The speed behind is relatively fast, dumbfounded

The account opening process is actually quite fast. I first call to inquire and then make an appointment on the phone. The staff first guides to the official website to fill in the basic information first. It also helps me to schedule the time slots that seem to be cancelled by other customers on the day, and there is no I went to other banks to open an account and waited so long, In the process of opening an account, I happened to encounter a client who seemed to have an appointment to be more than an hour late, and asked to open an account for him immediately. It was always loud and loud to the service staff, and because of this, the mood was also affected... It's really commonplace to meet Aoke at the bank... I really feel that the service industry is really hard to do this year...

Very bad ~ the first time I encountered an appointment to open a personal account~ this bank business is really good!! I made an appointment online a few weeks ago~~ I went today and said that it was the previous three-level epidemic alert so I had to make an appointment. But now It's all Level 2~~ I haven't been scheduled until mid-January...........???