Bank of Taiwan

The service of the people in the foreign exchange department is very poor Older people to exchange foreign currency did not give pertinent advice and did not explain clearly. Directly exchange the two currencies with the worst cash exchange rate and gain benefits from it. It's really bad...the impression of Taiwan Bank is refreshed!

111.1.20 I was very polite at first and asked for a lump sum payment at the counter. Counter No. 8 directly refused and said that it could not be done. Later, he said that he had to look at the passbook first. Still can't see it. I didn't ask politely afterwards. Where can it be done? She just explained. And ask me if I want to do it? Clearly doable business. It's quite pushy. It feels super bad!

The efficiency of the counter is extremely poor. Compared with the post office and the local bank, the efficiency is very poor. When there are many people, there is no way for the supervisor to respond. The waiting time is at least 40 minutes. React, this is not the service industry, is this the government?

This morning, there were two colleagues from the Bank of Taiwan at the cashier's window. It was too slow. First of all, I didn't follow the call number, which led to the queue cut. I managed to handle the cut-off. Three times that there are traffic jams behind! ! After more than 20 minutes, it was finally the second person's turn in the queue. There was a bag of fifty yuan coins to be counted. It should be a quick business with a machine at the cashier, but the actions of these two window colleagues... seem to be doing Let's perform a slow-motion performance of the decomposition action~ Although there are still 5 numbers left, it will be my turn to receive the number 5031, but I can't bear it and choose to leave. I would rather go to the Taiwan Bank attached to the Hsinchu City Government for a business trip in the afternoon.

It takes three times to open a salary transfer account? It takes three times to open a salary transfer account? It takes three times to open a salary transfer account? Then what if it hasn't opened yet? ? ? ? ? The online bank transfer function is not activated! ! ! ! ! ! Ask the gentleman who opened the account if the APP has a card or not to withdraw funds and needs to be set up and opened separately, and told me "our bank does not have this function", "our bank does not have this function", "our bank does not have this function", you are really professional, I have CITIC Taishin Yushan Fubon Post Office does not have this problem at all. There are notices that you should pay attention to when opening an account, and there are also inquiries about whether you need to activate any functions. If you ask three questions, forget it. Are you happy? All of you are free and can go to the bank to handle business at any time, right? baffling

I waited almost two hours for the remittance result at your bank. Although the supervisor came out to guide him, he gave priority to those who came in later than me. Is it better that the person who receives the money and saves it is better? I think there are only three counters. One public library, one five-fold volume, and one express cabinet are gone. The efficiency is extremely poor. Do you want to hire someone? ?

I was worried when I saw a lot of one star at first, but other banks didn’t accept the old dollars and other 5 or 6 kinds of money, so I had to go to the Bank of Taiwan to exchange. Go up to the counter on the right hand side on the second floor?!) It was also handled kindly and efficiently, and the explanation of fees and exchange rates was also very clear. ? Supplement: I brought the old US dollar bills that I didn't bring last time yesterday morning. I don't know if it was related to the morning. I didn't wait for the call, and the processing speed was very fast.