Bank Of Taiwan Neihu Branch

I waited for more than an hour to open an account. There were too many questions before closing. The customer service staff directly said that opening an account would take more than an hour. Please come back next time. Is that right? I didn't come just before closing

Is it so difficult to open an account? Although I am a minor, I need a transcript of the household registration near the company, but I can't go with the copy. Is it to open a vault? Sucks

Twice personally experienced the penalty station for nearly two hours~ I seriously suspect that your bank is professional in handling business!

At around 9:40 am on October 29, 2021, I went to the "cashier counter" to change money. The female clerk "Peng Ziqin" responded with a bad tone and disdain, and then she threw the red change plate on the counter. ! Very disrespectful to customers, very bad ?

When the Chinese New Year is coming, I want to give red envelopes to relatives and elders Arrange for a long time to give a stack of serial numbers 7474XX feel speechless That's right, I'm talking about you Aunt

I waited in line for 20 minutes to receive a currency TMD, and said that there is a special counter, and what is the purpose of the special counter to draw an account number? A person who opens an account and plugs the back so he receives money! In an unplanned and disorderly bank, the clerks have to confirm the front and rear positions of the people who are in line to avoid being cut in line! Baffling!

At 1:50 p.m. I went to the cashier to change the copper plates and took two bags of copper plates each. The staff didn't want to deal with it at first sight. They kept saying that you have to wait for a long, long, long time, and finally came to me, and told the person behind him. There are a lot of copper plates, you go to the bank next door to exchange, and you keep thinking about it until 3:30, other banks can also exchange, the result is actually 10 minutes. Copper Board simply shut down this business.

I took my 95-year-old mother to Taiwan Bank Neihu branch at 10:00 this morning to apply for a passbook and collect money. When I arrived at the bank, there was already a long queue outside. I asked my mother if she also had to wait in line. Mr. Ni, who was assisting the customer to get the number at the door, immediately gave her a number plate and helped her to arrange a seat for her to wait. After waiting for about 20 minutes, my mother urgently needed to use the bathroom, and Mr. Ni immediately led us to the bathroom in the next building. We went back to the bank, our number has been passed, Mr. Ni coordinated with us to see the next available clerk, Miss Wang Xuexuan. Miss Wang is very professional, patient and careful. With her help, her mother got a replacement passbook, and her anxiety disappeared immediately. When he left, Mr. Ni helped his mother down a few steps, and we went home happily with our hearts full of gratitude! Mr. Ni has a gentle attitude and is very patient. We are very fortunate to have met him. Bank of Taiwan is even more fortunate to have such a serious, responsible and professional employee.