Bank SinoPac

(1) 2021/07/09 (Fri.) At 2:30 pm, the clerk at Counter 1 asked him about the application for credit card and Taiwan dollar foreign currency account, and he rolled his eyes and frowned deeply. I don't know what you just experienced, but I will talk to you from start to finish in less than 2 minutes. You skipped the needle and said that opening an account and applying for a credit card are faster online applications. I waited in line at your bank for more than an hour just to hear you say that online applications are faster? There must be some questions, I hope I can get professional answers at the scene, right? (2) Another person at the counter who was not sure whether he was a clerk or not, said to the person on the other end on the phone: "Otherwise, I will draw the number ticket for you first so that you won't have to wait too long." If your company really has phone number service, I believe it is good. (3) A young man present complained to the clerk sitting on standby: "You are really too slow like this. I waited for more than an hour, so many counters only opened three counters? The clerk replied: "Only one clerk on site had lunch and two managers had not eaten yet. The other colleagues went to dine." The young man said, "I have been waiting here for more than an hour. I haven't seen half of the staff come back to change shifts or open additional counters. I have been eating for too long, right?" The clerk replied with an awkward look: "Yeah...how could this be..." I think it's reasonable to have a meal at work. Everyone needs to eat. But the reason for wanting to use people to eat is not very professional.

I went to apply for an agreed account this afternoon, the environment is good, the crowd is slightly crowded, the number 7 staff, the service attitude is good and polite, and the overall is not as bad as the comments said

2021/12/29 Go around 10:30 I forgot my debit card password When I arrived, the counter girl: May I ask what to do Me: I forgot my debit card password Female walking clerk: After checking the double certificates, please help me press the 6-12 digits password Me: Isn't the financial card 6-digit secret? Female rowers: at least 6 and at most 12 You can also use the old password (the whole dumbfounded) I will go to the bank if I remember the password?? Counter 5 is xx high and has a disdainful face Yonghe Zhongzheng Road Branch. Zhiguang diagonally opposite

Friendly service, not as bad as the reviews Going to the bank on thursday Also saw other customers growl when they were not in compliance The service staff is still very patient to explain Instead, I see customers yelling swear words Really hard service staff

Cabinet No. 5, pressing the number is very fast. Thank you Miss Gao for solving many of my big problems. I also witnessed a fraud case around noon on Friday.

After I opened a digital deposit, the physical branch agreed to a transfer account. The teller noticed that my digital deposit account was not upgraded, and reminded me to open the permission to apply for online transfer by myself. Full of caring, you don't have to think about going to the bank many times in the future

Counter No. 5, high XX, I hope I can do things better at Counter No. 6. After seeing the customer who came to handle the business at Counter No. 5, I directly heard the counter lady gossip about the guests inside. It's really funny that it's so loud

App does a terrible job They're all on the spot want me to use the app Then why am I here? Results Repeat filling in the information at least 3-4 times Fill in the back app error Wasting my time Then the banker told me otherwise, refill it Results to be refilled for one last chance Also skip to SMS sent more than 5 times I am dumbfounded What am I doing on leave?