Bosch - Qianzhen District

The service attitude of the female clerk is unsatisfactory. The tone of asking questions and answering is very poor, and they are not willing to introduce more. If not for some models, they can only come here to ask, otherwise the professionalism and attitude of the clerk at Teli House are a hundred times better than here. ...

The sales lady, Miss Liu and Miss Zhang, have a great service attitude The company's customer service and installation masters are also very enthusiastic Very satisfied with this brand from top to bottom~

The service attitude is really bad, as others said in the message, I can't compliment it. It is suggested that the head office should train the female employees of the store more, otherwise it will have a negative impact on the brand image.

Come to the cabinet and ask about the dishwasher The short-haired female clerk has a very kind attitude, and the introduction is very detailed and professional. Excellent consumer experience I will buy from this lady again later~

At the beginning of September, I went to the Dreamtime cabinet and bought a Bosch refrigerator In less than a week, I went to the cabinet to respond. The refrigerator made a strange noise. The cabinet sent a technician to check it at home. The first investigation ended without cause. During the period so far, there has been abnormal sound "continuously", and it has never stopped! As of early November, technicians have been invited to check at home 3 times! The company's return is that the abnormal noise of this refrigerator is a compressor problem, which is a "normal phenomenon." I received another call from customer service today, but I couldn't deal with the problem with my refrigerator, so I only apologized... (2021.11.25) At first, it was also recommended by a friend before buying it. How do you know that the "European No. 1 Brand" issued in the press release and the so-called "persistence in the pursuit of perfection in details" of the company's mission are nothing more than this! ! "" I had known that there would be abnormal sound problems. It seems normal by your company, we would not choose this brand of refrigerators! It's really worthless to spend money and get a stomachache in exchange for it! After all, the price of this brand is not low, but it is such a quality! I advise everyone who wants to buy refrigerators of this brand in the near future to think more.'' ?️ Thank you for your patience after reading my practical experience? I hope I can give you substantial help if you want to buy.