Brush&Green
4.2/5
★
基於 8 評論
Contact Brush&Green
地址 : | No. 80號, Chaozhou St, Da’an District, Taipei City, Taiwan 106 |
電話 : | 📞 +8889 |
網站 : | http://www.61note.com.tw/ |
分類: |
家居用品店
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城市 : | Taipei City |
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Tino澍Tino澍 on Google
★ ★ ★ ★ ★ 超有心超用心的一家店,讓你的生活充滿樂趣與喜悅。
A super-minded and super-minded store that makes your life full of fun and joy.
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patty lin on Google
★ ★ ★ ★ ★ 非常非常好逛!以後只來這裡買植物?
Very very good to visit! Only come here to buy plants in the future?
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C
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C.H. Lee on Google
★ ★ ★ ★ ★ 以下是我第一次在貴店官網的購物心得,東西是很有質感,但是整個購物流程及體驗似乎都存在非常大的問題。
當初購物時選擇店取,下單後訂單狀態會一直停留在「訂單處理中」以及「備貨中」,等了一週覺得不太合理所以使用系統留言詢問進度,得到的回答很像是系統篩選關鍵字直接複製貼上,不通順也不太合邏輯,一度以為自己在玩解謎遊戲,而且之後也沒有接到電話通知到貨。大概又過了二週,決定直接去門市碰碰運氣,才終於拿到我購買的商品。
進一步詢問店員後才知道原來在我下單以後就商品就已經包裝好可以去拿,但系統也不會更新,也不會電話通知。而在我打這篇評論的同時,我的訂單依然繼續停留在「訂單處理中」以及「備貨中」,但我早已拿到商品並且在使用了。
拿完商品後我臨時決定隨意在店內看看其他商品,但是過程中一直會感受到店員的視線,導致逛得非常不自在,很像被監視的感覺,只好草草逛完趕快離開。
總結來說,實體店面陳列做得很美,網站做得也很簡約,但是忽略了最重要消費者體驗這一塊,真的是很可惜。
The following is my first shopping experience on your official website. The things are very textured, but the entire shopping process and experience seem to have very big problems.
I chose to pick it up at the store when I was shopping. After the order was placed, the order status would stay in "Order Processing" and "Stocking up". After waiting for a week, I felt unreasonable, so I used the system to leave a message to ask about the progress. The answer I got was very similar to the key to system screening. The words were copied and pasted directly, which was not smooth or logical. At one time, I thought I was playing a puzzle game, and I didn't receive a phone call to notify the arrival of the goods. About two weeks later, I decided to go directly to the store to try my luck, and finally got the goods I bought.
After I asked the clerk further, I realized that after I placed the order, the goods were already packaged and ready to go, but the system would not be updated, nor would I be notified by phone. While I am typing this review, my order is still stuck in "Order Processing" and "Stocking up", but I have already got the goods and are using them.
After taking the goods, I temporarily decided to look at other goods in the store at will, but I always felt the clerk's sight during the process, which made the shopping very uncomfortable, like being watched, so I had to leave as soon as I finished shopping.
In summary, the physical store display is beautiful, and the website is simple, but it is a pity that the most important consumer experience is ignored.
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Kitty Hello on Google
★ ★ ★ ★ ★ 這個店是賣各式各樣功能的刷子,還有綠色植物,還有帆布包,茶杯碗盤,薰香植物很值得大家有閒的時候進店掏寶喔!
This shop sells brushes with various functions, as well as green plants, canvas bags, tea cups, bowls, and incense plants. It is worth entering the shop to dig treasures in your spare time!
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YY on Google
★ ★ ★ ★ ★ 店員會一直在旁邊盯著,令人非常不自在... 甚至會評論剛剛在花市買來的東西買貴了,或是介紹完全不同類型的產品,十分尷尬
The clerk will be staring at the side all the time, which is very uncomfortable... even commenting that the things you just bought at the flower market are expensive, or introducing completely different types of products, which is very embarrassing
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H ll on Google
★ ★ ★ ★ ★ 以前就會去這家店慢慢逛慢慢挑,這幾天又再度光臨時,店裡多了一位大媽(?)店員,一直推銷商品…還一直跟在旁邊,只要拿東西起來看就開始在旁邊講話,已經很故意離他很遠,還是一直跟,整個購物體驗變得好糟,覺得這種有氣質的店家氛圍都被破壞了。
In the past, I would go to this store to stroll around slowly and pick slowly, but when I visit again these days, there is an aunt(?) clerk in the store, who has been selling products... and has been following the side, as long as I take things and look at them When I started talking next to him, I deliberately stayed far away from him, but I kept following him. The whole shopping experience became very bad, and I felt that the atmosphere of this temperamental store had been destroyed.
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Areyou Chen on Google
★ ★ ★ ★ ★ 很特別的地方
服務態度很不錯
就是商品有點繁雜,而且價位不便宜
very special place
Service attitude is very good
It's just that the goods are a bit complicated and the price is not cheap
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李
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李晏霆 on Google
★ ★ ★ ★ ★ One of my favorite places for Japanese lifestyle staples.
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