Bureau of Labour Insurance Taichung Office - West District
3.3/5
★
基於 8 評論
Contact Bureau of Labour Insurance Taichung Office
地址 : | No. 131號, Minquan Rd, West District, Taichung City, Taiwan 403 |
電話 : | 📞 +887 |
網站 : | https://www.bli.gov.tw/0100162.html |
分類: | |
城市 : | Taichung City |
林
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林莅芸 on Google
★ ★ ★ ★ ★ 總機簡單的問題可以直接做排除,並可以準確的轉接承辦,處理事情快又有效率,算是目前遇到比較喜歡的公家單位!(都發局很不ok)
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Eunice Lee on Google
★ ★ ★ ★ ★ 打電話去詢問亂講資訊,不懂不要亂回
新員工只工作17天,詢問資遣相關事宜,竟然說要給預告工資10天(根本沒這回事,預告工資是給工作有滿3個月以上的勞工,公司要做的是資遣通報),麻煩法條看清楚再回覆資訊,後來是請律師才處理好,真是有夠爛
Call to ask for nonsense information, don't mess around
The new employee only works for 17 days, and asked about severance related matters, he even said that he would be given advance notice for 10 days (there is no such thing at all, the advance notice is for workers who have worked for more than 3 months, and what the company has to do is to report severance ), please read the laws and regulations before replying to the information. Later, I asked a lawyer to deal with it. It’s really bad enough.
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bibi asy on Google
★ ★ ★ ★ ★ 門口分流的做得很好,很有禮貌。
但2樓某位服務臺啊姨很不耐煩
因為外籍人士對台灣手續不熟悉
由於移民署告知需要得到勞動部資料
前來詢問細節與流程
排了接近半小時,等了20多個號碼
到了服務臺說不是來這裡,請我去問別的部門
我還真的問號,連辦理的事情都不問
真的連一顆星不想給
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蘇
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蘇揮勝 on Google
★ ★ ★ ★ ★ 態度極差!一直跳針!連聽人提問都不行!還是一直跳針!如果上班很累你就退休吧! 官網問題的如果回答的好還需要去現場嗎?打電話提問態度也極差!很累嗎?可以退休嘛⋯⋯二樓9號櫃!您累了嗎!趕下班嘛!
《後記》
因為台中實在不能問問題,離開後馬上打到台北總機詢問
台北總機態度極好!又有耐心解釋
而且跟台中講的內容不符!
強烈建議!時間寶貴、不想受氣的人直接打電話去北總機詢問
Very bad attitude! Keep jumping! You can't even listen to people's questions! Still jumping stitches! If you are tired from work, retire! If the questions on the official website are answered well, do I still need to go to the site? The attitude of asking questions on the phone is also very bad! are you tired? Can you retire... Cabinet No. 9 on the second floor! Are you tired! Get off work!
"postscript"
Because Taichung really can't ask questions, I immediately called the Taipei switchboard after I left.
The attitude of the Taipei switchboard is excellent! patiently explain
And it doesn't match what Taichung said!
highly recommended! Time is precious and people who don't want to be angry should call directly to the North Switchboard to inquire
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Person Chen on Google
★ ★ ★ ★ ★ 二月中旬才通知我去年十一月的保費繳款有問題,十二月份的繳費單也沒寫前期未繳款,公部門的系統根本刻意挖洞給民眾跳,設局製造過期罰錢以增加國庫收入。真不想繳錢給這種變相徵稅又一定破產的單位。在這種機構幫兇的公務員說話一副要死不活事不關己的態度,真是好混的鐵飯碗。希望貴單位早日解散,少一個無用的官僚機構。以上。
It was only in mid-February that I was notified that there was a problem with the premium payment in November last year, and the payment slip for December did not indicate that the previous payment had not been paid. Increase treasury revenue. I really don't want to pay money to a unit that is taxed in disguise and is bound to go bankrupt. The civil servants who accompany the culprits in this kind of agency speak with an attitude that it doesn't matter if they live or die. I hope your unit will be disbanded as soon as possible, without a useless bureaucracy. above.
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Wan on Google
★ ★ ★ ★ ★ 勞工保險局辦事處第三櫃檯人員許小姐,您的態度可以再差一點沒關係
事發經過:我今天帶職災申請資料到櫃檯提交,因第一次申請也不確定資料是否正確,在櫃檯人員核對資料時確實是有資料缺漏,但最讓人無法忍受的是:櫃檯許小姐無限跳針申請的診斷書與收據必!需!完!全!正!本!
我至少重複兩次以上我的正本資料因申請保險理賠無法提出,櫃檯人員的回覆是沒有正本就是不能申請,並毫無耐心接近到情緒失控邊緣要求我到樓上諮詢,說他沒有時間沒有義務回答我的問題,他是收件櫃檯並不負責處理我的問題,就把我的資料全數退回,直接要求志工人員拿取諮詢號碼單強制我上樓。
到樓上時號碼很快就到了,最左邊櫃檯人員很有耐心的回答我有關於沒有正本不能申請的問題,一開始說不能,但後來看到我的送件資料都有蓋與正本相符後告知我是可以申請的,在與我確認是櫃檯小姐因為這個原因要求我上樓諮詢面露尷尬神情,並詢問樓上好幾位同事確認真的可以申請後熱心把新的申請資料拿給我請我回去重新填寫,這時許小姐上樓了,樓上人員告知他我這樣的資料是可以申請之後,他竟然說我知道啊,是他資料不夠我叫他上來。試問這樣的員工是真的符合服務規範嗎?
信口雌黃又傲慢的態度,還有樓上服務人員尷尬的表情已說明這個許小姐應該不是第一次犯這樣的低等錯誤了吧!想詢問勞保局,勞工及老闆繳納勞工保險是為了讓勞工在發生事故無法獲取相當酬勞而獲得補償金,請問櫃檯人員這樣的專業度是不是就不想處理以及不想讓勞工獲得應有的權利呢?
我沒有付錢給服務人員,所以冷漠的態度我可以接受,只要可以把事情處理好就好但是不給申請應該不是許小姐的服務範疇吧?
想詢問勞工局真的有認真做好員工教育訓練嗎?如果有請問許小姐的低等錯誤應該如何解釋?
Ms. Xu, the third counter staff at the Office of the Bureau of Labor Insurance, it doesn't matter if your attitude is worse
What happened: I brought the occupational disaster application materials to the counter to submit today, because I was not sure whether the information was correct or not when I applied for the first time. When the counter staff checked the information, there was indeed a lack of information, but the most unbearable thing was: the counter allowed The medical certificate and receipt for the application of the Miss Unlimited Skipping Needle must be! need! Finish! Complete! just! Book!
I repeated my original documents at least two times and couldn’t submit it because I applied for insurance claims. The counter staff replied that I couldn’t apply if I didn’t have the original documents, and I was impatient and approached the edge of emotional outburst and asked me to go upstairs for consultation, saying that he had no time and no obligation. To answer my question, he was the receiving counter and was not responsible for handling my question, so he returned all my information and directly asked the volunteers to get the consultation number sheet and force me to go upstairs.
When I got upstairs, the number arrived very quickly. The counter staff on the far left patiently answered my question about not being able to apply without the original. At first, I said no, but later I saw that my delivery information was covered and matched with the original. I can apply. After confirming with me that the lady at the counter asked me to go upstairs to consult for this reason, she looked embarrassed and asked several colleagues upstairs to confirm that she could apply. When I went back and re-filled it, Miss Xu went upstairs. After the staff upstairs told him that I could apply for such information, he actually said that I know, because he did not have enough information and I asked him to come up. I wonder if such employees really meet the service standards?
The blunt and arrogant attitude, as well as the embarrassed expression of the service staff upstairs, shows that this is not the first time that Miss Xu has made such a low-level mistake! I would like to ask the Bureau of Labor Insurance that workers and bosses pay labor insurance so that they can get compensation for not being able to get a fair amount of compensation in the event of an accident. I wonder if the professionalism of the counter staff does not want to deal with it and does not want the workers to get their due rights?
I didn't pay the service staff, so I can accept the indifferent attitude, as long as I can handle things well, but not giving applications should not be Miss Xu's service scope, right?
I would like to ask whether the Labor Bureau really does a good job in employee education and training? If there is, how should Miss Xu's low-level mistakes be explained?
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guest on Google
★ ★ ★ ★ ★ Just kind and efficient.
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John Lin on Google
★ ★ ★ ★ ★ Ms 林 and 3peosons were so nice while we were there. And thanks very much to those elderly volunteers. Thanks,
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