拓霖企業-BWT德國倍世淨水(高雄直營服務中心) - Sanmin District

It looks like the company is very big, but its business ability is very poor! Calling to find business to inquire about the product, the customer service was unable to complete the product description and quotation at the moment, and had to leave the phone to wait for a professional reply. After waiting for a long time, there is no business reply... I originally wanted to buy it and saw that I didn’t dare to buy it, but I can imagine that the service will be slow in the future...

I think this is a dishonest store that will shout prices arbitrarily. The staff service is also very poor, and it will be a lie company that will raise prices! It feels super bad! Bad company! There are so many water purifiers, this one is not recommended, Dongxi Pupu, if there is a negative score, it must be full! The reasons are as follows: 2021 05/26 In the morning, I called to explain the request for moving and relocation services. The lady said that she would contact the public works and reply after understanding the price! The lady of the company called back at noon: Informed that someone can be sent to move the machine at 10 o'clock in the morning the next day, and the cost is 1,000 yuan! And inform that the engineer will be contacted to call back to confirm the construction content! In the afternoon, the lady called back: Sir, the accountant told me that our move is in the same building, and the cost is only 1,000 yuan, and the different buildings cost 1,600 yuan! Me: Have you ever seen anyone move, but only moved from the first floor to the second floor ? Are you arguing in business like this? Miss: Oh, it’s actually moving from Building A to Building B in the same community, and the charge is 1,000 yuan! Me: Isn't that the same? Have you ever seen someone change houses and move like this? ? Miss: Oh, I'm sorry, I actually gave the wrong price... I: More than 600 yuan is not a big money, but your company doesn't talk about honesty and shouts the price. It feels like I'm getting tired of it! Cancel, I will find someone else to do it! the above!

The customer service staff is very attentive to help me solve my doubts about the filter heart feel good

Extremely negative post service!! A set of BWT Mini UTS smart water dispensers under the kitchen are installed. Once installed, the entire cabinet under the kitchen remains hot, and even the tap water next to it is hot. You can only open the cabinet door to let it dissipate. If it is cold, it can be used as a high temperature for heating. The processing speed of the follow-up maintenance schedule is not good. Two days after the original schedule, I did not expect the maintenance personnel to miss the appointment, there was no phone notification, no re-appointment, and the company did not follow-up! This after-sales attitude makes customers feel that they are after-sales ignore. Thank the customer service staff for their patience and assistance, but this product and after-sales service are really not recommended. I only hate myself for thinking that the big brands are guaranteed, and I installed them without detailed inquiry and research.

The service is terrible. After repairing, I leave without testing. As a result, there is a problem at night and there is no customer service to solve the problem. I was charged 500.

The master’s professionalism had a question mark. He told him that the pipe where the pre-filter connects to the motor should be connected properly. He said he did not touch the water pipe of the motor, and now it is leaking!