拓霖企業-BWT德國倍世淨水(台北直營服務中心)

Name: 拓霖企業-BWT德國倍世淨水(台北直營服務中心)
Address: 106, Taiwan, Taipei City, Da’an District, Lane 91, Section 4, Ren'ai Rd, 27號拓霖企業-BWT德國倍世淨水(台北直營服務中心), Ren'ai Rd, Taiwan

4.5/5 ★ 基於 8 評論

Contact 拓霖企業-BWT德國倍世淨水(台北直營服務中心)

地址：

106, Taiwan, Taipei City, Da’an District, Lane 91, Section 4, Ren'ai Rd, 27號拓霖企業-BWT德國倍世淨水(台北直營服務中心)

電話：

📞 +888978888

網站：

https://www.wqp-water.com.tw/

Opening hours :

Wednesday	9AM–6PM
Thursday	9AM–6PM
Friday	9AM–6PM
Saturday	Closed
Sunday	Closed
Monday	9AM–6PM
Tuesday	9AM–6PM

分類：

家電客服 ,

城市：

Ren'ai Rd

Best Appliances customer service in Taiwan

陳	陳雯 on Google ★ ★ ★ ★ ★ 每次都請原廠人員來替換跟保養鵝頸頭鬆動及漏水問題始終無法改善就算要加價換新也只能選擇相同有問題的鵝頸頭型號更換反應超過一年了當初多重比較覺得濾芯很好才決定購買但是商品這樣使用下來真的越來越覺得品質很差 Ask the original factory personnel to replace and maintain each time Gooseneck looseness and water leakage cannot be improved Even if you have to increase the price for a new one You can only choose the same problematic gooseneck model to replace Response for more than a year At the beginning, multiple comparisons felt that the filter element was very good before I decided to buy it. But the product is used like this I really feel more and more that the quality is poor
C	Cynthia shih on Google ★ ★ ★ ★ ★ 服務很好，解說很詳細的高雄陳小姐 The service is very good, and the explanation is very detailed by Ms. Chen from Kaohsiung
R	Rossetti Yang on Google ★ ★ ★ ★ ★ 雖然是在網路上買的濾水壺，但有問題打到總代理這問，加入@line後，服務也很好也得到解答。這是我第一次用濾水壺，因為服務好，我對倍世就有信心了。 Although I bought the filter water bottle on the Internet, I have a question to the general agent. After joining @line, the service is also very good and answered. This is the first time I have used a filter kettle. Because of the good service, I have confidence in Beishi.
k	koi yeh on Google ★ ★ ★ ★ ★ 這是一家完全沒有售後服務的公司，請他們來更換濾心，打了N通電話，每次都說有專人會跟你聯絡，但從來都不會有人打給你。有東西故障要報修，送修後就音訊全無，打電話去問沒人知道，接線生都擺爛，不是說負責的人在忙就是在開會，本人一台厨下型熱水器(藍色不銹鋼體)本月初送修，到現在連屍體都找不到，拓霖的服務專線是騙人的，反正打去不是沒人接，就是接線生都推拖裝傻，一問三不知，真是氣死人，我現正準備向消基會投訴… This is a company that has no after-sales service at all. They asked them to replace the filter. They made an N phone call. Every time they said that someone would contact you, but no one would ever call you. There is something to report for repair. After sending it for repair, there is no news. I called to ask and no one knew. It was sent for repair at the beginning of this month, and now I can’t even find the body. Tuolin’s service line is a lie. Anyway, no one picks up the phone, or the operator is silly, and I don’t know if I ask three questions. It’s really annoying. , I am now preparing to lodge a complaint with the Consumer Foundation...
C	COS Y on Google ★ ★ ★ ★ ★ 感謝工作人員們的處理,目前完整安裝好了,愉快使用中,人員態度也不錯,如果真的業務量太多,建議公司要多聘人手,畢竟要做大的話,強力的後援是不可或缺的! [東西品質很不錯,但是每次服務人員都說10分鐘後回電話就沒下文了,已經這樣三次了,目前感覺很失望打算找消保官了.....(一發完終於接到電話,等整個服務結束後,再來修改總評價吧)] Thanks to the staff for their handling. It is now completely installed and is being used happily. The attitude of the staff is also good. If there is too much business, it is recommended that the company hire more staff. After all, if it is to be bigger, strong backup is indispensable of! [The quality of the items is very good, but every time the service staff said that after 10 minutes of calling back, there will be no text. It has been like this three times. I feel very disappointed and plan to find a consumer protection officer... (I finally received it after sending it. Call, after the whole service is over, I will revise the total evaluation)]
王	王筱安 on Google ★ ★ ★ ★ ★ 重視售後服務的消費者千萬不要買！要換濾心時說在忙碌，會回電，遲遲等不到回電，再致電過去時說忘記了，請他幫我約換濾心時間，然後再度等不到下文⋯等個換濾心也這麼心累只會說因為我們內部人員調度不足，所以意思是消費者買了產品就活該嗎？當初銷售時怎麼沒人員不足的問題 Consumers who attach importance to after-sales service must not buy! When I wanted to change the filter, I said I was busy, I would call back, but I couldn’t wait for a call back. When I called again, I said I forgot. I asked him to help me make an appointment to change the filter. Heart is so tired It will only say that because our internal staff scheduling is insufficient, does it mean that consumers deserve the product after they buy it? Why was there no shortage of staff when selling
于	于念翠 on Google ★ ★ ★ ★ ★ 用了6年,不論是客服還是來換濾心的師傅,都非常有禮貌和客氣!今天對濾心管路有疑慮問客服,也是得到很好的回應和處理~我的朋友也因為我的推薦,裝潢新家也是買他們的產品~真心推薦! After using it for 6 years, both the customer service and the master who came to replace the filter are very polite and polite! Today, I have doubts about the filter pipeline and ask the customer service, and I also get a good response and treatment~ My friend also because of mine Recommend, decorate the new home is to buy their products ~ sincerely recommend!
J	Jag Galen on Google ★ ★ ★ ★ ★ ?