CACO 西門旗艦店

3.9/5 基於 8 評論

Contact CACO 西門旗艦店

地址 :

108004, Taiwan, Taipei City, Wanhua District, Hanzhong St, 111號CACO 西門旗艦店1樓及地下室

電話 : 📞 +88889
分類:
城市 : Hanzhong St

108004, Taiwan, Taipei City, Wanhua District, Hanzhong St, 111號CACO 西門旗艦店1樓及地下室
R
Ryo on Google

無比可愛的裝潢~兔兔很吸睛噢!蠻好逛的~離捷運站出口又超近的啦!
Very cute decoration ~ Tutu is very eye-catching! It's pretty good to stroll around~ It's super close to the exit of the MRT station!
S
Sharleen on Google

服務人員很熱情,也很主動詢問客人想要哪些款式,並推薦,以自己本身選擇障礙的人。真的很需要這樣的人幫忙??
The service staff are very enthusiastic and proactively ask the guests which styles they want, and recommend them to choose the obstacles themselves. I really need someone like this to help ??
J
Jenly Chang on Google

想購買商品,客氣尋問店員,店員態度好似不缺業績樣,不屑回答,西門所有caco都一樣,感受十分不好。 店員還嗆我說,他們不走耐心溫柔型的,有的客人愛直來直往的辯解,讓人很不舒服。 之前有進去看商品,雖沒有購買,但店員很有耐心跟我說明,不知為何今天的店員態度極差。
If you want to buy goods, ask the clerk politely. The clerk's attitude seems to be good, and he doesn't bother to answer. All cacos in Ximen are the same, and the feeling is very bad. The clerk also choked me, saying that they don't take the patient and gentle type, and some customers like to go straight to justify, which makes people very uncomfortable. I went in to see the merchandise before. Although I didn't buy it, the clerk was very patient and explained to me that I don’t know why the attitude of the clerk today is extremely poor.
H
HAOFEN CHUNG on Google

店員很可愛又帥氣又風趣XD 有買到喜歡的衣服很開心 下次還會再去逛逛
The clerk is cute, handsome and funny XD I'm happy to buy clothes I like Will go shopping next time
陳阿宏 on Google

服務人員態度良好,給人感受親切,會主動宣傳折扣活動,詢問是否有需要試穿 服裝不論男裝,女裝款式眾多。 真心推薦 大家有需要買服飾,可以來這邊選購
The service staff has a good attitude and feels cordial, and will take the initiative to promote discount activities and ask if there is a need to try on There are many styles of clothing regardless of men's clothing or women's clothing. Really recommend If you need to buy clothes, you can come here to buy
S
Sammi Chiu on Google

店員服務態度親切且帥氣XD 裡面衣服款式很多而且不少純棉的,穿起來十分舒適!內有試衣間可以使用,店員還會熱心幫你找合適的size,沒貨的話可以免費宅配到家,推推~
The clerk's service attitude is kind and handsome XD There are many styles of clothes and a lot of pure cotton, which is very comfortable to wear! There is a fitting room for you to use, and the clerk will help you find a suitable size. If it is out of stock, you can deliver it to your home for free, push it~
M
Mandy Huang on Google

近日在粉絲團詢問貴公司小編為何沒有收到 VIP 的生日禮券,得到的回覆是消費者必須自己額外道系統登記生日,如果沒有登記,就不會有生日券,要等明年。 對此,作為一個本來蠻喜歡你們品牌的人來說,有幾個建議要提供給你們: 1. VIP的權益並不多,生日禮券算是最吸引人的,對於這種有門檻的會員福利,我認為你們的流程沒有包含提醒 VIP 會員事前登記才可以領券,而且網頁上也沒有說明需要登入後台填寫生日日期,依照敘述只要生日的前一個月消費滿額集府合資格。因此這屬於你們公司自己的疏失,而非消費者,因此補發禮券給消費者合情合理。 『會員專屬生日禮 : 生日前一個月份月底(30or31日)前為VIP/SVIP有效會員,生日當月1日可獲得生日禮金,限期需於當月月底使用截止。 ( 範例說明 : 陳小姐 1991/11/11生日,並於10/31前成為VIP/SVIP有效會員,即可於11/1獲得生日禮金) PS.超過2年以上未消費,將停發生日禮。』 只讓客人知道消費滿$6000可以成為VIP享有生日折扣,卻不宣導你們生日券是怎麼發放的,消費者怎麼會知道是用哪種方式換券? 或許是憑證件到門市即可折抵也說不定。而且貴公司粉絲團客服在我主動詢問後,態度消極,表明規則由貴公司說得算,叫消費者等明年的券,自己認虧,這不就是玩一些手段騙客人消費固定金額嗎? 在此,建議貴公司改善你們的流程與會員制度的說明。 2. 貴公司粉絲團的客服處理客訴的態度與方式蠻特別的,一開始說強硬表明系統發放不能手動補券,到後來敷衍地叫我登記改4月拿券,又到後來改口說可以手動補券,過程中還以「CACO保有最終解釋權」以及「有疑慮可以找消基會」等詞句來展現貴公司高高在上的態度,徹底透漏出貴公司對於消費者爭取自己權益的行為,是藐視且不屑一顧的。 由此可知,貴公司營業額已經高到不需要在意顧客意見了。 很遺憾,作為一個本來會是長期顧客的人,給予的建議你們一點都不在乎。我一開始就只是想詢問為何沒有生日禮券而已,300元其實根本也不是什麼大數字,貴公司只要設定&計算好滿額折抵的規則,生日券發送越多,只會獲益更多,不提供給顧客是你們的損失,不是消費者的損失,所以請別誤會消費者是在乞討那300折價金。 最後,感謝貴公司這麼老實地表明你們的作法跟立場,讓我知道 CACO 完全不害怕消基會,難怪過往大家最終都會選擇在 Dcard 等高知名度的論壇發文捍衛自己的權益,並呼籲大家抵制。
Recently, I asked the editor in the fan group why the editor of your company did not receive a VIP birthday gift certificate. The reply was that consumers must register their birthday with an additional system. If they do not register, there will be no birthday certificate. In this regard, as a person who is quite fond of your brand, I have a few suggestions for you: 1. VIPs don’t have many rights and interests. Birthday gift vouchers are the most attractive ones. For this kind of threshold membership benefits, I don’t think your process includes reminding VIP members to register in advance before they can receive vouchers, and there is no requirement on the webpage. Log in to the background and fill in the birthday date. According to the description, as long as the consumption is full one month before the birthday, Jifu is eligible. So this is your company's own fault, not the consumer, so it makes sense to reissue the gift certificate to the consumer. 『Member-only birthday gift: If you are a VIP/SVIP member before the end of the month before your birthday (30 or 31), you can get a birthday gift on the 1st of the birthday month, and it must be used until the end of the month. (Example description: Ms. Chen's birthday is on 11/11/1991, and she becomes a VIP/SVIP valid member before 10/31, you can get a birthday gift on 11/1) PS. If you do not spend more than 2 years, the birthday gift will be suspended . 』 Only let customers know that spending over $6000 can become a VIP and enjoy birthday discounts, but do not publicize how your birthday coupons are issued, how will consumers know which method to use to exchange coupons? Maybe the voucher can be redeemed at the store. indefinite. Moreover, after I took the initiative to ask the customer service of your company's fan group, the attitude was negative, indicating that the rules are up to your company, asking consumers to wait for next year's coupons and admit their losses. Isn't this just playing some tricks to deceive customers to spend a fixed amount? Here, it is recommended that your company improve your process and the description of the membership system. 2. The attitude and way of customer service of your company's fan group in handling customer complaints is quite special. At first, they said that the system can't manually replenish coupons. Later, they perfunctoryly asked me to register and change to get coupons in April. Later, they said yes. In the process of manually replenishing coupons, words such as "CACO reserves the right of final interpretation" and "if you have doubts, you can contact the Consumer Foundation" to show your company's superior attitude, completely revealing your company's behavior towards consumers fighting for their rights and interests. Despised and dismissive. From this, it can be seen that your company's turnover is already high enough that you don't need to care about customer opinions. It's a pity that, as someone who would have been a long-term customer, you don't care about the advice given. At the beginning, I just wanted to ask why there are no birthday coupons. In fact, 300 yuan is not a big number at all. As long as your company sets and calculates the rules for full discount, the more birthday coupons you send, the more you will benefit. Providing to customers is your loss, not the consumer's, so please don't misunderstand that consumers are begging for the 300 discount. Finally, I would like to thank your company for expressing your approach and position so honestly, and let me know that CACO is not afraid of the consumer foundation at all. It is no wonder that in the past, everyone eventually chose to post on high-profile forums such as Dcard to defend their rights and interests, and called on everyone to boycott.
炎驀 on Google

店員各個親切可愛又帥氣 衣服款式多樣一樓授權可可愛愛 地下一樓也有工裝風格的款式 現在還有哈利波特授權跟許多週邊商品 之前在快閃店沒買到覺得可惜 意外在這邊也買到了一些??
The clerks are all kind, cute and handsome Diverse styles of clothes, authorized on the first floor, cute and lovely There are also tooling-style styles on the basement floor Now there are Harry Potter licenses and many other merchandise It's a pity that I didn't buy it in the pop-up store before. Accidentally bought some here ??

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