Car Plus HSR Tainan Station - Guiren District

Rented on grid many times This time I felt the worst experience at Tainan High Speed ​​Rail Station At the beginning, the staff at the counter will not even lead the way. Just ask the guests to walk to the parking lot by themselves When we arrived at the parking lot and wanted to deliver the car, the guy didn’t even say hello Seeing that we just turned around and ran far to lead the car Who would know that you are on the grid? It makes people silly to wait there and don’t know if they have gone wrong When the car was delivered, the rear car was as dirty as what Said that the car wash was just closed... then forget it But at least tidy up your car... The car seat shines as soon as I enter it Everywhere for nothing There is a strange smell Now that the epidemic is not over, I just believe in your quality I'm willing to go out and play and rent your car I didn’t expect to rent a car that didn’t even clean up and disinfect the interior. The mood of the whole trip was destroyed

The service attitude is very friendly, the car rental process is also very fast, and the explanation is careful

I haven't rented a car yet ~ I will rent it in April, but the phone customer service is really good

Thank you very much to the staff for their full assistance, returning the car smoothly and catching up with the high-speed train within eight minutes!

There are few service staff (only one), and each customer has to wait a long time so it takes a long time. This is actually okay. What I care more about is safety. I only found four of the car I rented later The tire patterns are almost gone. This is really dangerous! Especially if you go on the highway again, these very worn tires are actually very easy to burst under high pressure. When we returned the car, we responded that it gave The staff, however, just smiled and said that they would pay attention...

It is suggested that additional staff should be dispatched during the holidays, otherwise it will take an hour for too many people to complete the formalities and then pick up the car

Overall, not bad, the car is in good condition It's a pity that the entrance to the fake parking lot was controlled that day, we couldn't enter the parking lot, and we didn't see the staff, so we could only wait for about 5-10 minutes by the roadside

The return process of the car rental company in Tainan High Speed ​​Rail Geshang is required to be improved. This time, the car had arrived at Tainan High Speed ​​Rail Station an hour earlier, but the entrance to P1 of the car was blocked by a triangular cone, and no one was present to guide. So after two large circles, it took 30 minutes to call the counter, and only one employee came to remove the triangular cone. It is recommended that a sign or emergency contact number be provided when the entrance is closed.