固得租車-松山店 Car Rental

The service staff of 4/5 morning shift are very good and attentive. After seeing the old locomotive, I asked about the condition and answered that there is regular maintenance. But after a ride today, the oil change warning light on the dashboard lights up. After inquiring, I found out that the mileage of the original critical maintenance oil change. This is a small deduction. But compared with the night shift staff, the service attitude is quite poor. I waited for fifteen minutes for returning the car, but the procedure for returning the car for inspection was only one minute. I know first come first. But when serving a customer, when the customer is writing the car rental information, can't he check my car while it is open? The guest fills in the form and you want me to wait. I said yes. It has been 7 minutes. You also came to take the locomotive. I asked if it was ok, and I had to respond with an impatient attitude. After responding impatiently, he deliberately took his time like revenge, deliberately letting the guests wait, which was quite dumbfounded. Finally, I didn’t refuel. When I got the car in the morning, the fuel level of the car was between three compartments and four compartments. I didn’t fill it up. I followed your instructions and added 95 to the jump stop. I don’t understand why. If you don't believe me, the experience of returning the car at night is very poor. I have never met a car rental in Taipei or Yilan for more than 20 times and I have never come up with a negative review. If it weren't for a good morning shift experience, I would give two stars here. 4/6 Supplement: After leaving a negative review, the next day Gude Rent-A-Car called for concern, apologized to the customer and explained the situation, and I felt that Gude was willing to deal with it. I also learned that employees with poor attitudes were transferred from other branches to support them. Correct the evaluation here.

Extremely do not push. Rent a project of 9800 a month on weekdays It's only been 5 days, and the night shift clerk has poor emotional control when returning the car on 4/15 on the weekend. Because I didn't know pets were not allowed. He spoke ill of him. Said to terminate the contract, but also charge 9600. Very fierce, if you are unhappy, you can take legal channels. I asked him who the boss is and he said there is no boss?? The attitude eased later. The service quality is not as good as the reviews. Alas, the cheaper the more expensive