Carplus Taipei Zhongxiao & Luxgen Experience Store

Good service attitude! It is also highly professional! I will rent a car here again if necessary ?

The service is very good and the attitude is kind. The car conditions are full, and you can borrow navigation and booster pads in advance. recommend (There is no free navigation available at the moment, but it can cost 50 yuan / day rent)

I'm so sorry, I'm sorry. I returned the car overtime and affected off work. I will pay attention later. It feels bad to return the car I've called to tell you to come on The result arrived 8 minutes beyond business hours If you can’t return the car, you have to count the extra day’s money There is no flexibility in returning the car, as long as the iron door of the shop is closed Even if it takes more than a minute, the car can only be returned the next day It's useless to have phone notifications and leave work on time at 20:30 Return the vehicle only after contacting customer service But I feel the attitude of the person receiving the vehicle is unhappy I lost my license and I was impatient in my speech. I just wanted to leave as soon as possible. Bad! Ask the customer service to call to notify the late arrival Is there any flexible time, just say that the door closes at 20:30 Even if it’s a minute away, let’s close at 20:30 Know it closes at 20:30 I’m asking your customer service to notify you by phone. But get off work on time at 20:30 Why no one wants to collect the car Is there no flexibility? As a result, the question is self-asked and answered by the customer service 8 minutes left. Is there any flexibility? No response Is there any flexibility? No response Ask customer service again Is it 1 minute away 20:31 Even if there is a phone call There is no flexibility, some people will wait to pick up the car Another day's rental fee will be charged the next day Customer service is closed at 20:30, please return the car before 20:30 Speechless Pay attention to the business hours of returning the car in the future So that it won’t affect the grid-up and off-get off work time Sorry sorry Rent a car on the grid, your first priority Your first priority when renting a car When returning a car

There is nothing wrong with the car rental process as a whole. When renting one, it is scratched. Anyway, it is okay to see it clearly and have a clear record when renting it. However, the exterior of the car is really dirty. When the trunk is opened, there are still a lot of dead leaves in the seam...

In fact, I don’t even want to give a star, but the reason I don’t want to give a star is not because of a car rental service problem. A passerby is passing because the service staff of the company must park the car on a small piece of ground next to their storefront. In addition, the red brick road on the sidewalk in front is also a vehicle that the company has illegally stopped because the passing passersby prevented the company from parking at the storefront and honked the horn to passers-by. Act like a rogue, completely forget who is the offender.

I recognize this fee, and spend money to let others recognize your service attitude. I drove your company’s vehicle and collided with someone on May 29, 109. I went through the police judgment form with your insurance company (Fubon Property & Casualty Insurance). ) After contacting and confirming, we need to pay 30% of the responsibility for the accident. I have paid the vehicle maintenance fee in advance on the day of returning the car on 5/29. At that time, the manager of the Zhongxiao store was the manager of the Zhongxiao store that your company approached to deal with at that time. It has been 1 year and 4 months since the table came out, and at least 1-2 times a month to follow the progress with the insurance company halfway, but Fubon Property & Casualty has not been able to get your repair valuation sheet and receipt invoice so far. As a result, I cannot get the claim fee ($2100) that I should get. The above sentence is true, and the information and all records are retained. This is when I spend this fee to let the public see the service attitude of your company. (Attached below is the car damage at the time, the bumper was slightly stained with the paint of the other party)