Cathay Century Insurance
3.4/5
★
基於 8 評論
Contact Cathay Century Insurance
| 地址 ： | No. 89號, Section 4, Chongxin Rd, Sanchong District, New Taipei City, Taiwan 241 |
| 電話 ： | 📞 +88977 |
| 網站 ： | https://www.cathay-ins.com.tw/ |
| 分類： | |
| 城市 ： | New Taipei City |
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liu titer on Google
★ ★ ★ ★ ★ 沒什麼商譽的產險公司～
 Property insurance company with no goodwill
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Sonja Yu on Google
★ ★ ★ ★ ★ 打電話要詢問個人意外險申請理賠進度，電話接起來的是是車險理賠人員（ 電話選項只有理賠，所以不知道是車險理賠單位）
請對方協助轉至意外險的理賠單位，回覆卻是 他不知道，請自行打客服電話查詢
Call to ask about the progress of personal accident insurance application claims, and the call is the auto insurance claim adjuster (the phone option is only for claims, so I don’t know it is the auto insurance claim unit)
Ask the other party to help transfer to the accident insurance claims unit, but the reply is that he doesn’t know, please call the customer service to inquire
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使用者帳戶 on Google
★ ★ ★ ★ ★ 處理理賠的人非常消極！
The people handling the claims are very negative!
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he hehehe on Google
★ ★ ★ ★ ★ 爛死了，強制險理賠都跑現場也都辦理好，結果一個禮拜打來說理賠申請書是過期的，文件少交道路鑑定報告...還說再麻煩跑一趟櫃檯，靠杯叫客戶跑文書？你們理賠沒業務，這就是國泰作風？
It sucks. The compulsory insurance claims are all handled on-site and processed. As a result, they said that the claim application form was overdue and the documents were less than the road appraisal report... I also said that I would bother to go to the counter and call the customer by the cup. Run the clerical? You have no business in claim settlement. Is this Cathay Pacific's style?
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Lily Wang on Google
★ ★ ★ ★ ★ 國泰產險是在國泰世華隔壁棟全家旁邊喔！找了一段時間才發現，給未來要去辦理業務的人參考～
Cathay Pacific Property & Casualty is located next to the whole family in the building next to Cathay Shihua! It took me a while to find out, and it is a reference for those who are going to do business in the future~
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望 on Google
★ ★ ★ ★ ★ 電話完全不接，保單快過就放遮拖時間完全沒有要理賠的意思，超爛
I don't answer the phone at all, the policy is too fast to delay the time, there is no need to pay for claims, super bad
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jeter pan on Google
★ ★ ★ ★ ★ 前一天已先打電話詢問好，理賠需要那些資料，今天臨櫃後卻是不同答案！變成要多跑一趟?
如果接電話的服務人員不清楚可以不要亂回答嗎！?
I had called the day before to ask about the information needed for the claim settlement, but today I got a different answer when I came to the counter! It becomes more than a trip ?
If the service staff answering the phone is not clear, can you not answer randomly? ?
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林巧倫 on Google
★ ★ ★ ★ ★ 今天去辦防疫保單理賠申請，接待的短髮行員很客氣，申請流程解說詳細，協助列印申請的資料帳讓我順利申請完成
I went to apply for a claim for an epidemic prevention policy today. The short-term issuer at the reception was very polite. The application process was explained in detail. He helped me to print the data account for the application so that I could successfully complete the application.
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