Cathay Century Insurance
3.8/5
★
基於 8 評論
Contact Cathay Century Insurance
| 地址 ： | No. 190號, Zhongzheng Rd, Xindian District, New Taipei City, Taiwan 231 |
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| 電話 ： | 📞 +889888 | ||||||||||||||
| 網站 ： | https://www.cathay-ins.com.tw/ | ||||||||||||||
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| 城市 ： | New Taipei City |
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黄
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黄淑錦 on Google
★ ★ ★ ★ ★ 服務很好 態度親切 ，等的過程 人與人。隔很遠的坐位
 The service is very good, the attitude is kind, and the waiting process is from person to person. Sitting far away
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林
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林彥廷 on Google
★ ★ ★ ★ ★ 找不到人 廢
Can't find anyone
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s
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show illumination on Google
★ ★ ★ ★ ★ 態度極差，一看到我就罵我說沒預約，用罵的喔。原來現在保個旅平險還被要求提前預約，還可以罵人，口氣像是欠你幾百萬似的。向客服中心反應馬上推乾淨，第一次被這樣對待，看得出來你也不差我幾百塊業績，國泰保險列為黑名單。
The attitude is very bad. As soon as I saw me, I scolded me and said that I didn't make an appointment, so I used scolding. It turns out that you are now required to make an appointment in advance to guarantee a travel insurance, and you can also curse, as if you owe you millions. I responded to the customer service center and immediately pushed it clean. The first time I was treated like this, I can see that you are no less than a few hundred dollars in performance. Cathay Insurance is blacklisted.
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賀
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賀長鳴 on Google
★ ★ ★ ★ ★ 服務人員非常專業，態度良好，有問題解釋清楚，交通方便。
The service staff are very professional, have a good attitude, explain clearly when there is a problem, and the transportation is convenient.
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陳
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陳大班 on Google
★ ★ ★ ★ ★ 專業度嚴重不足，影響他人權益，優秀
Serious lack of professionalism, affecting the rights and interests of others, excellent
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H
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Hello Lee on Google
★ ★ ★ ★ ★ 請提升貴公司櫃台經辦人員素質與專業度，別盡找一些辦事效率差的經辦人員，這只會浪費客戶寶貴時間並損害公司形象。因為這位林x華小姐服務態度惡劣百般刁難，不專業的態度，拖延時間間接影響我整天的工作情緒。
Please improve the quality and professionalism of your company's counter handling staff. Don't look for some handling staff with low efficiency. This will only waste customers' valuable time and damage the company's image. Because this Miss Lin xhua has a bad service attitude and makes things difficult, and her unprofessional attitude indirectly affects my working mood throughout the day.
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C
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CHIH WEI LIU on Google
★ ★ ★ ★ ★ 當天受理車險投保的服務人員林X華小姐服務好，有耐心，語氣溫和，說明有條理。
Ms. Lin Xhua, the service staff who accepted auto insurance on the same day, provided good service, was patient, spoke softly, and explained in a well-organized manner.
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ㄚ
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ㄚ紘 on Google
★ ★ ★ ★ ★ 申請強制險的傷害醫療給付光補件的作業時間就需要超過2個禮拜。電話詢問處理進度永遠回答昨天才調出資料，審核還需要時間。理賠人員的處理態度相當消極，是時候請主管機關保險局出來關心了。這樣的作業效率給想跟國泰買保險的民眾參考，根本連一顆星都不值得~小心慎入！
It takes more than 2 weeks to apply for the compensation of the injury medical benefits of the compulsory insurance. The phone inquiries about the processing progress are always answered yesterday, and the data was retrieved only yesterday, and the review will take time. The attitude of the claims adjusters is quite negative. It's time to ask the competent authority, the Insurance Bureau, to come out and care. This kind of work efficiency is a reference for people who want to buy insurance with Cathay Pacific. It is not even worth a star~ Be careful!
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