Cathay Life Insurance

Seriously doubt whether there is a problem with the education and training of this company In the part of compulsory car accident insurance claims, even the basic notification will not check the documents or check clearly. When I received the document, I didn’t tell me that different departments should issue a diagnosis certificate and call to ask. I only told me that she didn’t pay attention and wanted to say that it was the same hospital. Wouldn't it be true for different diagnoses? The response from the head office made me even more amused, saying that they were just helping with the transfer, so are all branches of Cathay Pacific not being educated and trained? Can't even tell me the basics? Even if you don't give it, you can lose at most one piece of money? Does the company feel that there is something wrong with it? Shouldn't the rules of the Taichung area where you help with the claims be made clear to all branches? Avoid the customer to make another trip to the trouble of others? I didn’t have this problem when I went to another place to apply before. Hey? Even if the rules are different, the company has an obligation to inform customers, right? We also need to give a receipt for the fare. The transfer staff told me no? What do you say about claim settlement? It’s the first time I heard about such a claim settlement method. I can’t give you an explanation. ??‍♀️

The customer service staff are very friendly, fast service and good attitude.

Thank you Yang Kaiyun from Ruilong National Salvation Group for coming to teach, so that I, who didn’t know anything about housing loans, found help with my family’s financial problems. I never thought that insurance personnel would understand loan matters that much, so I really pushed it!!!!

I went to the Cathay Life Service Center to handle the business. The service staff are very patient, super kind, and they can solve the problem ~ great.

service personnel very polite and enthusiastic take the trouble Help customers explain problems So I stay close Came here for insurance

The director of Kaiyun at the Board of Directors is very professional. After taking his course of "Monetary Loan is not the same as you think", he has benefited a lot. He has a very deep understanding of the number of periods, the number and the interest rate, and solved my down payment. Troubled, I sincerely recommend it to everyone.