Cathay United Bank

Terrible! The husband got the money and went to the counter to pay the credit card fee. After 15 minutes, it was his turn. Mr. Counter 4 said that he would now pay atm in "Promotion", but the counter was not accepted. That line has been so long. I should say it at the beginning of the number card drawing or write an announcement at the door. Not to let people finally queue up. Then, since it ’s being promoted, is it right? What about accommodation? Next time, I will pay attention not to go to the counter to pay, it feels bad, and the service is terrible

Carrying out a small amount of money to use ATM itself to save? Do you feel that you have not wasted your time? The last time I encountered an ATM card, I couldn’t use it. The attitude of the supervisor is that we didn’t put money in? What is the attitude of this inexplicable suspicion? At the same time, the company's line number has taken a lot of stores to save money, and the staff feel busy? We have all taken the time to wait and hope that we can handle the business quickly! Now, in this way, we will promote small amounts of our own deposits, making our customers unhappy and having a poor attitude! The customer did not use the ATM himself, but also heard the complaint from the staff? Our customers have to endure? Is it necessary for the company to change banks to improve such an inexplicable service system? Now I really feel that the attitude of the staff is super uncomfortable with the face! The good feelings of Cathay in the past are completely gone now!

When I went twice, the number plate guards looked like they were asking why they were absent from school. They asked why you came to the bank. Everyone should be steady! After the guard level, the counter clerk is kind ? My home is so close! I just want to open an account! I will wait for your review!

I went to open the account this morning and the process was pretty good. The staff and the guards were very kind. The disadvantage is that there is no way to open an account immediately and get the book and the debit card (otherwise you can get 5 ⭐). I said that it would be reviewed by mail. I hope that I can get the debit card and deposit book as soon as possible to make my life easier in the future. Payment methods such as mobile payment. Thank you for the convenience of Cathay United Bank.

--- Update There was another gentleman at the door, and the service attitude was very good. One star is for that gentleman. --- There is no service staff at the door, the service staff is inside. You guys know that the door is hot, so blow fans inside! It’s very slow to process the change of seal business, so I can only sit at the door and wait, slowly "hot"

The ATM on the first floor next to Datong Heping Store on Zhongzheng 2nd Road is free to go in and out and receive/money is convenient.

It's so bad, it's too much to give one star! Originally, I just had to draw a number plate to ask the counter staff about credit card matters The security at the door keeps preventing us from drawing the number plates. It is useless to say that this question in the past is useless. He explained a lot to us, as if he himself is a banker who knows well, and he kept asking us to go to the ATM to operate it, and then the ATM simply It’s super bad and will eat money. In the end, the security guard still helped us draw the number plate ?️ The things I could solve in 10 minutes took me an entire hour. Is it because when the guest is very idle, I don’t know where the guest’s problem is, and what I’m pretending to be.

Several times the experience is not bad, the bank staff will take the initiative to assist in processing when they are free. It is not easy to park nearby