Cathay United Bank

Less than a star!!! The reason for going to the bank is: because the child is over 7 years old and cannot apply for the child’s securities account on the online banking, both parents need to accompany the child to the bank to apply. I waited for nearly 4 hours (waiting plus the processing time) for the securities account and passbook of the two children. Although there was a number plate drawing, I was worried that the number plate would have to be drawn again after the number was passed, so I did not leave to have the (lunch) meal, and waited for the number to be called. I thought that the application could be completed in more than one to two hours, but it was too late. Wait-wait-wait-wait until the children are hungry, wait until I am about to be late for work! Really exaggerated low efficiency! Extremely low! (But ~ the service staff who handled the account passbook for us were not bad!) (It's not flattering! It's so efficient~ It's enough to meet it once, I don't dare to learn it a second time!) Open the search and see, wow! Not only the comment I gave is like this, it turns out that this "efficiency~poor" is a bad habit that has always existed, and no improvement has been seen! Office efficiency~ If it can be improved, it will be in direct proportion to the comfortable and clean interior decoration! If small customers (general customers) can also have the enthusiasm for dealing with large customers and show good efficiency~ the performance will be red and prosperous day by day!

The attitude is extremely poor, and the security does not know what it means to be fierce. There's no way for you to intervene over there.

Wait longer in line Fortunately, there are cash machines that can diversify business Friendly staff

To save, I used to open several digital accounts with relatively high interest rates, but when I applied for the agreed account, I asked why there were so many records and asked me "I can't see it, right?" I had to get angry before I was willing to continue the procedures, but when I was promoting the product, I immediately became grinning again. This service attitude is awesome.

Super blind, queuing up to draw the number plate and being jumped ahead of the line by the people behind. There are a lot of people, but the efficiency is not very good. The space and atmosphere do not have the feeling of a big bank at all, and the environment is quite noisy. The staff did not really help. Two stars are given to the last teller who does the work, and the service is very good. If you want to experience the feeling of waiting for a long time and being cut in the queue, you can refer to here

In fact, I don't even want to give it one star. The efficiency was so bad that I sat at the counter for two hours and said that I couldn't handle it. I had to call customer service to find out. Later, it was handled by the customer service on the phone, and the clerks were unprofessional. The attitude is still very bad. I didn't apply for it at the beginning. I had to help him to make performance before continuing to apply. Moreover, it was the first time I heard that the financial visa card could not pass.

The staff at the counter has a friendly attitude and cares about the needs of customers very much. The environment is comfortable and elegant, and it is worth visiting the counter to handle affairs.

Is it bad to have so many comments? I think it's pretty good! Most of the people are also very polite, but there is still a bit of waiting, and it is difficult to park! Even motorcycles are not easy to find a seat...