Cathay United Bank

Come to the bank to apply for the reissuance of the passbook and the ATM card. The service staff Ms. Chen explained in detail.. The attitude is very good.. Give him a thumbs up

The waiter's attitude was very good. I was a little anxious to return to the company that day, but the waiter not only sympathized with me, but also taught me the operating system quickly and carefully.

It’s been a long time to open an account ?? I just look at the two clerks at the counter? I originally said that after filling in the information online, I would notify the number when it was my turn, but I didn’t notify my mobile phone when it was my turn (I had been away for more than an hour before that)! ? When I went back, I had already changed the number, saying that the clerk had to wait for about 30 minutes to eat, but after waiting for nearly an hour, no half of them showed up! ? The problem is that I have waited for nearly 3 hours in total... I hope to improve the time allocation of the staff when they go to work? Although I have to wait to go to other banks, they all have sufficient manpower, except that there are only two at the Cathay Pacific counter!? Even if you waited for an hour for dinner at noon, the meal was not finished (or did you both rest for more than an hour)? ⭐️The point is that there are no people handling business on site! Ps. I really can't stand it later, I left Do you think this is reasonable?

If the time is right, there is no need to wait

I went to apply for a credit card today, the service was very considerate, and the staff was very patient in handling my information

The service staff is very good. I need to handle a lot of chores such as applying for a passbook history, resetting the online banking password, etc. The help desk staff is very patient and assists me step by step. If you do n’t understand something, senior colleagues will pay special attention to it. Description

I have been to other Cathay Banks and they are very professional. This branch is the worst I have ever been to. The attitude is bad and dishonest. I suggest that this branch can really be shut down!

Account opening needs to arrive at least 1 hour before the bank closes, otherwise the account opening operation will take at least an hour, and they will have to follow-up checkout, too late! So I have to run again the next day?‍♀️