Cathay United Bank - Fengyuan District

2.3/5 基於 8 評論

Contact Cathay United Bank

地址 :

No. 199號, Sanmin Rd, Fengyuan District, Taichung City, Taiwan 420

電話 : 📞 +88887
網站 : https://www.cathaybk.com.tw/cathaybk/
分類:
城市 : Taichung City

No. 199號, Sanmin Rd, Fengyuan District, Taichung City, Taiwan 420
黃雅鈴 on Google

外面提供保持好安全距離的有椅背的座椅 外匯人少不太需要等 導引人員提醒實名制、給號碼牌、告知方向 服務人員也很有耐心等待我找資料 很好的第一次經驗
Provide seats with backs that maintain a safe distance outside There are few foreign exchange people and there is no need to wait The guides remind the real-name system, give the number plate, and inform the direction The service staff is also very patient and waiting for me to find information Good first experience
陳嘉華 on Google

服務態度超爛的,寄信要家中長輩到分行辦理資料更新作業,排隊排很久好不容易排到了,結果要用手機網銀申請登入,長輩不會用也不會幫忙,又有時間、次數限制,最後網銀也沒辦成、浪費人家的時間。 不是所有的長者都會使用app,等到人家輸入錯誤或是超時才在那邊說你輸入錯了或是超過時間,那為什麼不一開始就幫忙?服務態度真的是非常爛。
The service attitude is super bad. Sending letters requires elders at home to go to the branch to update the information. The queue is long and difficult to get. As a result, you have to use mobile Internet banking to apply for login. The elders will not use or help, and there are time and frequency restrictions. In the end, online banking was not completed, wasting people's time. Not all elders use apps, and wait until someone makes an input error or overtime, and then tells you that your input is wrong or over time, so why not help in the first place? The service attitude is really bad.
李仁豪 on Google

服務態度超級差 預約開戶 到了才說不符合資格 不能開戶
The service attitude is super poor Can't open an account
龔小勝 on Google

規矩一堆,又不一次說清楚。到了才說不符合資格不能開戶
There are a lot of rules, and it is not made clear again. When it arrives, it says that you are not eligible to open an account.
F
FAN on Google

同等級的銀行富邦效率都那麼高了 你們還卡在10年前的流程 變更簡單的辦理都要等三小時 我還要花時間在這邊等 1:30弄好到4:30 10幾年了,能不能成長一點
Banks of the same level, Fubon, are so efficient You are still stuck in the process of 10 years ago It takes three hours for simple changes to be processed. I'll spend time waiting here 1:30 get it done to 4:30 It's been 10 years, can you grow up a bit?
z
ze on Google

拿整堆50去存結果當機!然後退錢電匯只有2750!投放秒數90秒我一秒放兩三個以上算一算也不是這個金額。超爛的!以後直接用郵局
Take the whole pile of 50 to save and the result crashes! Then the refund wire transfer is only 2750! The number of seconds to put in is 90 seconds. I put more than two or three times a second, and it is not this amount. It sucks! use the post office directly
y
yu li on Google

爛到一顆星都不想給,但我覺得需要讓別人知道,這裡真的很爛!開戶只能等到天荒地老,還不知道會不會輪到妳,好像每個行員都下班了做自己的事了,你還在那邊蝦等⋯⋯⋯2:07抽號碼牌,等到現在還沒輪到,開戶服務的行員還在跟客人聊植牙⋯
I don’t want to give it a star, but I think I need to let others know that it’s really bad here! You can only open an account until the sky is old, and I don’t know if it will be your turn. It seems that every clerk is off work to do his own thing. When it’s your turn, the account opening service staff is still talking to the customer about dental implants...
茆滇真 on Google

說真的一顆都不想給 三天前就預約開戶,時間到了,依舊看不到人要來服務。還是等了半小時,那我預約幹嘛的 說我資格無法在您們家開戶,我接受了。但是我在收拾證件時,一直趕走我,我連收拾一下東西的時間都沒有嗎!
To be honest, I don't want to give any I made an appointment to open an account three days ago, and when the time came, I still couldn't see anyone coming to serve. I still waited half an hour, so what did I make an appointment for? Said that I was not qualified to open an account in your house, I accepted. But when I was packing my documents, I kept driving me away, and I didn't even have time to pack my things!

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