Catholic Mercy Medical Foundation

During the epidemic, no matter what industry you are in, everyone has worked hard. Last week, my 90-year-old grandfather needed surgery because of a fall. Due to the severe epidemic situation, we obediently abide by the fact that our family members are not allowed to visit in the intensive care unit. We finally waited until the grandfather was transferred to the general ward and the family members could finally enter to take care of the grandfather. However, the family members were both diagnosed and the hospital could not let our family members enter the care, so we had no choice but to ask the hospital. Assisted in assigning nurses, while grandfather was hospitalized, assisted in taking care of grandpa, but... the nurses assigned by the hospital were very bad. During the care, grandpa's hands and feet were tied, grandpa was thirsty and would not give water, and family members did not answer phone calls... we couldn't even see our family members. When I went in, I took the opportunity to bully the elderly. After my grandfather was discharged from the hospital, I talked about the situation in the hospital. Tears kept falling. It was very difficult for me to have a video chat with my grandfather during the hospitalization. Only on the first day of the transfer to the general ward, the nurse impatiently helped me by video chatting. Seeing that my grandfather was tied up with five flowers, he kept calling me on the phone for help and asked me to go in to save him, but the epidemic hospital did not let me in at all. on the phone... After being discharged from the hospital, my grandfather was in very poor condition because he did not receive good care in the hospital. When he talked about the few days in the hospital, he was even more frightened to the point of trembling. Does the hospital need to pay attention to the quality of cooperating with foreign caregivers? My grandfather is at home. We are all taking care of us carefully. If it weren’t for the epidemic, we couldn’t get in, who would need you. I’m really disappointed in Renci Hospital. Pay attention to these issues, thank you

I heard that the emergency room is famous for being bad, but I didn't expect it to be so exaggerated. The attitude of the nurse is very unfriendly. It's really a one-minute thing to pull the drip. Do you need to wait for an hour and a half, I asked if it was difficult? Then I asked him with a very bad attitude and said that I have no time, and I can chat there when I have no time.

Renci Hospital is really famous for its poor attitude. Only the doctor has a good attitude when seeing a doctor. Do you have a workplace attitude for the others? Especially in the hospital to work in a bad tone to death. The radiologist, Miss He X Rong, did not know that the patient was waiting outside after the check-in, and the lady at the counter reminded me, what do I owe you when dealing with the patient's attitude? The patient does not explain how to lie down when he goes in. You think I take x-rays every day? If you don't want to face patients so much, why are you a radiologist? The first time I saw a doctor, I saw a stomach full of gas! Below is a bunch of comments with questionable attitudes. May I ask Renci Hospital, what changes have you made after your reply?

The tall young boy with glasses at the emergency door is very serious in carrying out the epidemic prevention work before admission to the emergency department, and checks at every level.