Chanel彩妝 巨城SOGO - East District

Don’t listen carefully to customers’ needs and keep promoting inappropriate products, just give a star

I stood on the cabinet for more than 5 minutes, completely ignored, but not busy. Two of them were sitting next to each other and sliding their phones. They wanted to buy gifts and wanted to buy them. But then I felt that this attitude made me finish buying gifts. I don’t want to see what I want, and I won’t go there anymore. I liked this brand originally. Maybe because I didn’t take the LV bag, so I don’t think I will spend a lot of money, it’s not worth their service.???

The shopping experience was pretty good before, but this time I bought the perfume for the anniversary, but the cabinet surnamed Chen made the wrong perfume. After giving it away, he opened the wrapping paper and found that it was the wrong perfume. I quickly responded to the cabinet, but she insisted it was not her. The problem, but the point is that I really only smelled one kind of perfume, and she was also a genius who could make mistakes, and she didn't think it was her own problem. I said that I had to wait for the anniversary to be exchanged, but I waited until after the anniversary, and she didn’t notify me, but when I called to ask her, she said, “There is no 7-day appreciation period, and chanel can’t return or exchange it. Did I wait so long? Later, when I said to turn the monitor out to see, she said that she didn't think it was her problem anyway, she was not wrong, and that I didn't know how you looked like. Anyone who knows how to say this? I didn’t confirm the product with me. Did I make a mistake and hit the wall? The next day I wanted to say that there was no response and I asked the building manager to help me. I received a call from the store manager at night, and my tone was the same cold. No wonder there is this kind of cabinet sister. I also kindly asked her to help me. It looks like I’m not wrong. It’s the first time I met this kind of cabinet sister. 1.9 stars are really not fake.

A few days ago, I wanted to buy perfume for my girlfriend. Miss Yang who served me was very enthusiastic and patient. Not to mention the final packaging is more careful. Thanks to the professional analysis of Miss Yang. After receiving my girlfriend, the fragrance is completely her favorite! ! Push!

Ninety percent of the brand image, zero service. The counter lady "men" doesn't know where the sense of superiority comes from ?. When serving customers, the attitude is not attentive, and even a bit contemptuous. The wage earner thinks that he is sitting on the group. I believe that you can feel it by swiping the message. This is not a malicious target. It's an "atmosphere"

Doreen is a big pusher, she took the initiative to inquire about the products she was looking for as soon as she approached the counter, and would also help to suggest suitable color numbers according to her needs. The service was very good, and she always had a smile in the process. It was a very good shopping experience, and I also successfully bought a gift for my friend?

Ms. Fan is a big pusher for counter consumption ❤️ Twice counter service is attentive, very enthusiastic and understands my needs. The last bottle of skin care products has just been opened and has not been consumed this time, but it is still professional hospitality.