Chang Hwa Bank

Unlike other banks which have a quick counter, the collection of bills shows that the efficiency of this bank's service is poor.

The service staff in each department on the first and second floors are busy and earnestly working, and with the enthusiasm of serving the guests and friendly smiles, I can feel their determination to achieve their mission. I want to thank Yuanlin Branch Every member of the management team (including the guards), help me with questions and answers, Thank you so much again.

Business hours are too slow

The attitude of this counter is too bad. In the end, have the staff been embarrassed by training, have to be tricked to open a pay transfer account, haven't asked the company name and just call the person to ask if this person is inducted, of course there is no crap! !! Then I did not open the account, gave the correct name and asked to open it. As a result, after I opened the account, I did n’t give the ATM card. I said that I want to apply for the ATM card if I need to pay the salary. I have been madly saying why I ’m going to do it today and not tomorrow. Can it be done the next day, what kind of ghost logic, because everyone has a lot of leave? Say please, please! Vent his unhappiness to the people. It's too bad, because you have to invite another day to get a cash card. The attitude of the crew is really bad, I lost my pen and paper! Don't need this! We are just good people, just being fooled and deceived! angry! !! !!

Poor service attitude Run for nothing Ask a question hundreds of times

Pretend to be a bad attitude before get off work

After going through the procedures for opening 6-8 accounts, Yuan Lin Zhangyin is really the least efficient one. There are only 2 people in front of the number, and the queuing and running process takes more than 2 hours... Then there are a lot of redundant procedures for opening an account, customer opinions...When I entered the online banking, the computer was still abnormal, but the delivery was unsuccessful but jumped out, and the information had to be refilled again, even the staff were dumbfounded! ! Many banks have already applied for online account opening, so going to the bank to handle it on-site will save a lot of procedures. Is Zhang Yin still alive in the Paleolithic Age? I know that the complicated procedures are not the problem of the on-site staff, but the problem of internal design. I ask the senior management not to get the money, but internally, there is no innovation and improvement. People don’t want to get loans or other cash transactions in Changyin Bank at all...

I went to open an account at noon. Because there was still someone in front who was also opening an account, the undertaker asked me to come back more than an hour later and give me the number plate. After more than an hour, I went again. The guards remembered that I had been there. The lady who took the temperature at the door also asked me about the waiting time, and it was queued to me soon after the inquiry. The undertaker, Mr. Zhang, has a very good service. He has informed me of the things I need to prepare for opening an account beforehand. Therefore, the entire account opening process went smoothly. Thank you!