Chang Hwa Bank
2.2/5
★
基於 8 評論
Contact Chang Hwa Bank
地址 : | No. 22號, Section 2, Chongyang Rd, Sanchong District, New Taipei City, Taiwan 241 |
電話 : | 📞 +8898 |
網站 : | https://www.chb.com.tw/chbib/faces/login/CHBLoginEng.jsp |
分類: |
銀行
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城市 : | New Taipei City |
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Jason C on Google
★ ★ ★ ★ ★ 服務台小姐專業又親切~
Miss desk is professional and kind ~
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WABO D on Google
★ ★ ★ ★ ★ 很早之前在哪裡被推銷買了儲蓄險,當時專員還一直半強迫推銷買高一點,半推半就買了一筆,後續有一些問題要詢問專員就不知道換了幾個,有些部分和當初推銷的專員說的完全不一樣,找到本人後她完全不認帳,還用很討厭的口氣說難道你老公繳不出來嗎==一整個很讓人不愉悅的經驗
後續一些扣款部分要詢問,每次打去不是又換專員就是專員不在,每次幾乎等不到回覆電話,又要自己再打去,一樣的問題不同人接回答都不一樣,查來查去又要我等回覆電話,或叫我自己打電話給人壽客服,常常答非所問,或是不耐煩~~
那些坐在小辦公室的專員,都不比櫃檯專員或樓上的專員,專業度親切度,服務態度都比人家差,不懂在傲嬌什麼,當初只會為了強業績,得到業績後態度差超級多,而且一直在換人,售後服務差評,我以後不會在這裡規劃理財了
A long time ago, where I was promoted to buy savings insurance. At that time, the commissioner had been half-forcing the promotion to buy a little bit higher, half-promotion and half-buying a sum, and then I had some questions to ask the commissioner and I didn’t know how many changes were made. Some parts were the same as the original sales commissioner. It’s completely different. After she found herself, she didn’t admit the account at all, and said in a very annoying tone that your husband can’t pay it == a whole very unpleasant experience
In the follow-up part of the deduction, you need to inquire. Every time you call, you change the commissioner or the commissioner is not there. Every time you can hardly wait for a reply, you have to call again. The same question is answered differently by different people. Check and check I went and asked me to wait for a reply call, or tell me to call the customer service of Life Insurance, often answering unreasonable questions, or being impatient~~
Those commissioners sitting in the small office are no better than the counter commissioners or the commissioners upstairs. They are professional and friendly, and their service attitudes are worse than others. They don’t know what to do in Tsundere, but they are only for strong performance at the beginning. Many, and have been changing people, after-sales service is bad, I will not plan financial management here in the future
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Miss Am on Google
★ ★ ★ ★ ★ 現場沒人排隊,每個行員都在忙自己手上業務,等了10分鐘才有人按號,每次都要等很久,主管都沒要求嗎?
No one was in line at the scene. Every crew member was busy with his own business. It took 10 minutes for someone to call the number. Every time there was a long wait. Did the supervisor not ask for it?
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L on Google
★ ★ ★ ★ ★ 服務態度極差,家人去開戶,問用途,回答了卻說為什麼不用別家帳戶,說明理由後,櫃員說可是開戶要一個小時,所以呢??然後還是不願意開,說也不是薪轉戶,然後就在那邊聊天....
The service attitude is very poor. The family went to open an account and asked for the purpose. After answering, they said why they didn’t need another account. After explaining the reasons, the teller said that it would take an hour to open an account, so why? ? Then I still don’t want to open it, I don’t mean it’s a payroll, then I’m chatting there...
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葉
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葉宜婷 on Google
★ ★ ★ ★ ★ 櫃臺3服務人員王小姐,服務很好很細心
不過10號服務人員葉小姐態度不是很優秀,而且三倍卷明明沒蓋到章,就可以用手寫的,不懂為什麼別的服務人員可以,她就不能
Miss Wang, the service staff at counter 3, the service is very good and attentive
However, the attitude of Miss Ye, the No. 10 service staff, is not very good, and the triple volume can be written by hand if it is clearly not stamped. If you don’t understand why other service staff can, she can’t.
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黃
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黃凱玲 on Google
★ ★ ★ ★ ★ 都還沒3點半,行員感覺都在忙結帳,久久叫號一次,處理完也要等好久才要再叫號,既然趕結帳,那就3點就關門好了。
It's not even 3:30, and the clerks feel like they are busy with the checkout. They call the number once for a long time, and it will take a long time to call the number again. Since the checkout is in time, the door will close at 3 o'clock.
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ŁIN on Google
★ ★ ★ ★ ★ 告知要薪轉戶,行員卻堅持沒有簿子,硬要洗E帳戶,事後公司說一定要簿子,讓客戶又要再跑一趟,還怪我們公司奇怪,別人可以就我們不行,態度有夠差
When told to transfer the salary, the clerk insisted that there was no book, and insisted on washing the E account. Afterwards, the company said that the book must be booked and the customer had to go there again. I blamed our company for its weirdness. Others could not do us, and the attitude was bad enough.
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Shan Tsai on Google
★ ★ ★ ★ ★ 只是要去開網路銀行,因為快三點半的關係吧,櫃檯以為我要開戶露出嚇到的樣子,我說要開網路銀行,他表現出還好不是開戶的表情。後續辦到一半問我考不考慮辦信用卡,我說不要,還想再問下去,心想不是想關門嗎⋯⋯這真的是暈了。辦好網銀後,不確定他在我手機設定什麼,感覺很差
不過後來用不到就把戶頭結清了~
I was just going to open an online bank, because it was almost half past three. The counter thought I was going to open an account and looked scared. When I said I was going to open an online bank, he showed an expression of not opening an account. Halfway through the follow-up, I asked me whether I would consider applying for a credit card. I said no, but I wanted to keep asking. Didn't I want to close the door... This is really dizzy. After finishing the online banking, I am not sure what he set on my mobile phone, it feels very bad
But afterwards, the account was cleared when it was not used~
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