Chang Hwa Bank

It’s really the worst bank in history. I have been waiting in line for a long time to open a physical account (opening an account). The lady at the counter throws a QR CODE and asks you to use it yourself. Two customers were received, and neither of them were handled properly. What are they doing...wasting other people’s time for nothing. Going directly to the branch in Dingxi is faster and more efficient than this one. It also explains the steps that I don’t understand, clearly. Explain the waiting time and work flow sequence

The customer service lady's speech attitude is bad enough The same thing is to make money, and the speech is so bad and impatient. Is your bank so short of people?

I have not been to the scene, only contacted via phone and communication software, the overall experience is very poor Shi Xiangli from your bank called after a friend introduced Qingchuang Not long after, another Miss Zhou called to inform me of the entire process and precautions. I learned that Ms. Zhou is in charge of the Qingchuang window And contact Ms. Zhou on the line to facilitate follow-up contact In the future, please Ms. Zhou to show me the announcement of the youth creative I learned that there are two ways to apply And asked about the difference in data preparation for different application methods The answer I received completely answered the question Less than five minutes later, I received a call from Shi Xiangli asking when I would go to the site to apply I told the assistant at the time that he might not hear me continue to talk to me while I was busy I want to say that I asked Shi Xiangli the question that Miss Zhou didn't answer me He explained a lot to me And said to send me the prepared information in the mailbox I asked the assistant to not send it to me. Just ask Miss Zhou to send the message to me (because I rarely read the mailbox) And just inform the contact person of the assistant Don’t have two people in a bank urge me to go to the scene at the same time, it’s very confusing Soon after, Miss Zhou called and had a terrible attitude Tell me that Zhonghe branch does not have another application method Show me that if I haven't thought about it clearly, don't say I have to do it Miss Zhou's answer really puzzled me If their branch does not have another application method Then Shi Xiangli spent so much time explaining to me that he was wasting each other's saliva?

This branch is super hard to find along the road! The building was sunken inward and was blocked by the bus parked in front of it when passing by. The person who was pointing the way three times back and forth almost died of laughter. Fortunately, the counter service staff were kind and courteous and quickly helped to solve the problem...

The service is pretty good. The credit card business will take a long time. The big brother of the guard is very conscientious in the control field. The two staff I met are also very good. Many questions have been answered. I hope everyone can give more encouragement.

Assist a foreign friend who lost his financial card to apply for loss report and replacement today I met Ms. Jane 10 cabinets with very good service attitude and patience Because my friend doesn't speak Chinese, she explained the information that should be filled in each form very carefully During the process, I also saw that Miss Jane was very busy while answering the phone to handle other business, but she still did not show an impatient attitude. To change my impression of the public stock banks in the past, I want to give Miss Jian a big compliment ????

1. The guard is conscientious and considerate. The parking commander outside the door is very dedicated to customer service..... Today I stamped the wrong seal (I stamped on the back of the stamp, and it was covered with Indonesia, he immediately took the toilet paper to help wipe it, and he was so enthusiastic if he didn't do his business....) 2. My wife is a regular customer, and she thinks the efficiency and attitude of the staff at the counter is impeccable. Good So 5 stars are well deserved.