Chang Hwa Bank - Xitun District

It’s an exaggeration not to allow customers to open an account. I kept asking where I was registered and made it clear that I didn’t want to do anything.^_^ Rotten to death

Bad bank, if not for salary transfer needs. I don't even want to come ?

Ms. Chen, who is a little older and has shorter hair, has a very bad attitude. She even lost her ID card when returning it.

Fill in the information online, and you can open an account when you find a nearby branch When I arrived, I just kept saying that I wanted to go back to my household registration place! My work is nearby, so I don’t have time to go back to the residence registration place. Otherwise, I can go to the account opening counter of your China Hong Kong branch to see your faces! (What is the attitude?) If you have to go back to your household registration place, don't talk about the online information for the nearest branch!

Today I finally understand why this branch has only one star. The service attitude is really bad. Because I need to change the ATM card password and seal, I have to confirm beforehand whether it can be done in this branch. In the end, the service desk still Tell me to go back to the original bank, I waited there for almost 40 minutes.....

No basic etiquette Knowing that the customer wants foreign currency remittance, they will not ask if they need assistance The list will be thrown to you (other banks will directly put it outside for others to write Otherwise, you tell him that you want to remit money in foreign currency, and you can directly input the information for you to increase the work efficiency. The middle will not be polite to the information, as if it is an interrogation. I don't know what's going on

Silent, I don't know if I didn't read the comments, it turns out that there are so many problems with the homework and SOP. I am going to change my account name today. By the way, do I need to change my credit card? Can you still use it? Anyway, I am brushing. Clerk: Let me ask. (After a few minutes) It's still fixed, but I need to send it to the original branch where you handled it. Me: Yes, anyway, I don't want to change it right away, just make it better. (Write credit card name change file) (after about 1 hour) The branch lady (phone) called: I have to go again to apply for a credit card (good attitude, worthy of appreciation), but there is obviously a problem with this assignment! ! ! Why didn't you just write it to me when you just wrote it to me? Want me to run again? Me (phone): Then I will call the credit card customer service to apply for a new card Branch lady: No! We need to write information on the spot. I was on the spot with a lot of black question marks? _? What? ! Other banks can call the credit card customer service phone to check the information and then issue a new card, why can't you? Branch lady: I ​​know some banks can, but we can't. We need to write the information on the spot.