Citi Bank Tainan Branch

2.8/5 基於 8 評論

Contact Citi Bank Tainan Branch

地址 :

No. 371號, Chongming Rd, East District, Tainan City, Taiwan 701

電話 : 📞 +88888
網站 : https://www.citibank.com.tw/
分類:
城市 : Tainan City

No. 371號, Chongming Rd, East District, Tainan City, Taiwan 701
C
C Brian on Google

不知道為什麼我遇到的三位的專員人都非常好,一開始看評論覺得很擔心,沒想到抵達現場時,大家都很熱心。覺得值得5顆星,謝謝您們!
I don't know why the three commissioners I met are very good. At first, I felt very worried when I read the comments. I didn't expect that when they arrived at the scene, everyone was very enthusiastic. I think it is worth 5 stars, thank you!
吳宗翰 on Google

台南二個據點都一樣。總機接個電話有那麼難嗎?一直打不進去,是人力不足嗎? 不!應該是全省都一樣,我只好打去信用卡部才會有真人接聽。但銀行業務還是要再轉接,又是一段轉接等待的輪迴。後來接電話的小姐也很倒霉。因為我EQ也很低,雖然沒講三字經,但我也耐不住性子,講了和業務不相干的事。 全省花旗都一樣。感覺就是人員都不夠。這一通電話我打了40分。真的讓人很不方便。
The two bases in Tainan are the same. Is it so difficult for the switchboard to answer a call? Is it due to lack of manpower because it has been unable to enter? Do not! It should be the same in the whole province. I had to call the credit card department to have a real person answer. But the banking business still needs to be transferred again, which is another round of waiting for transfer. The lady who answered the phone later was also unlucky. Because my EQ is also very low, although I didn't talk about the Three-character Classic, I couldn't stand my temper and talked about things irrelevant to my business. Citigroup is the same across the province. The feeling is that there are not enough staff. I made this call for 40 minutes. It's really inconvenient.
林芯宸 on Google

上禮拜五來這邊開戶,行員們都很親切並仔細地解說我不懂的地方,效率也很好,推薦開戶專員杜小姐!
I came here last Friday to open an account. The staff members are very kind and carefully explain what I don’t understand. The efficiency is also very good. I recommend Ms. Du, the account opening commissioner!
陶德華 on Google

第一次來這裡提款,提款機的環境感覺比別的地方好,不過卻不能跨行,第一次遇到這種不能跨行的提款機?
This is the first time I came here to withdraw money. The environment of the ATM feels better than other places, but I can't cross the bank. This is the first time I encounter this kind of ATM that can't cross the bank.?
闫瀚琨 on Google

打了四五個電話,根據提示點來點去一直都沒人接,那你開電話幹嘛…
I made four or five calls, but no one answered the call according to the prompt, so why are you on the phone...
伍白白 on Google

客服電話都不接,等了10幾分鐘,以為大家都很閒?!還是客服人員都去打推銷電話了?!這樣業績比較好?!整個莫名其妙!!!一天可以收到7、8通花旗推銷電話,打客服卻都沒人接,你們花旗人力分配真的很妙欸!!!
The customer service phone did not answer, and waited for 10 minutes, thinking that everyone is very idle? ! Or did the customer service staff go to make sales calls? ! This performance is better? ! The whole inexplicable! ! ! You can receive 7 or 8 Citi sales calls a day, but no one answers the customer service. Your Citi manpower allocation is really wonderful! ! !
R
Rong Wang on Google

週一上班時間,銀行電話從9點到9:30都無人接聽,連總機都沒人。。挪大的外商銀行,不及格的服務。致電台北詢問,台北說她們(台南)可能在開會。。傻眼了我。銀行連留守的人都沒有嗎? 5/12又加個評論 打客服超難接通,打進去還不讓人直接通話,花旗好像把很多業務都網路化了,意思就是要你自己上網操作,但都沒想到客人會不方便的問題,還有花旗行動家,每月登入都要我重新更新。。什麼鬼,越改越難用。我發誓等我今年信用卡到期,若有別間銀行卡可選擇,我絕對不再碰花旗。
During working hours on Monday, the bank calls were not answered from 9:00 to 9:30, not even the switchboard. . Norway's foreign bank, substandard service. Called Taipei to ask, Taipei said they (Tainan) might be having a meeting. . dumbfounded me. Does the bank even have no one left behind? 5/12 Added another comment Calling customer service is super difficult to get through, and when you get in, you don’t let people talk directly. Citi seems to have networked a lot of business, which means you need to do it yourself, but you didn’t expect the problem of inconvenience for customers, and Citi Action Home, I have to re-update every month I log in. . What the hell, the more you change, the more difficult it is to use. I swear that when my credit card expires this year, I will never touch Citi if I have another card to choose from.
周碧溫 on Google

雖然路途有點遠.. 但4/8客服人員跟 5號櫃檯小姐都能親切服務跟回答問題,感恩幫忙!
Although the journey is a bit long.. However, the customer service staff on 4/8 and the lady at the counter on No. 5 can kindly serve and answer questions, thank you for your help!

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