Citibank Neihu Branch

The professional vision and service attitude of the branch is extremely disappointing. I thought that trusting in their investment and financial management would be reassuring, but it is a nightmare. Before investing, we have clearly understood our needs. Recommended, all the way to buy a fund (buy it to lose., did not make money), bought a bond (buy also pay, can only use the interest cover principal compensation), bought a foreign currency (buy is also lost, lost yet Call me to buy a fund, saying that you can make up for the loss of interest, the result is even worse. Many reactions, just a glimpse of perfunctory, using words to make you feel that you have money, when the investor is stupid? I earned the handling fee and lost the customer's money. From the bank manager to the commissioner, I have never actively dealt with it (of course, it is not their money, completely negative), even I ask them to provide information. Summary: If you want to lose money, or want to mad, find them right!

On the 2019/11/11, I took the money around 10:00 in the morning, because I took out a bag of 50 yuan coins for about 5,000 yuan. The second counter lady said that she would like to have one inspection. I said yes, then I will first Fill in the deposit slip, then take out 120,000 yuan banknotes, then say: Yes! It seems that the post office uses the number of machines with other homes. Miss said: We have to check one for Citi, if it is fake, you have to declare it! If you feel trouble, you can go to another house... The whole gas is shaking!

The guard at the door looks very lame. Is it necessary for the bank guard? ? Saying thank you to you and still ignoring others, how, are foreign bank guards very awkward? Isn't it just getting a salary of tens of thousands! I will not use any Citi products in the future, thank you Bumin.

The front desk and counter staff are friendly and try their best to assist in handling the problem! I am also a pay transfer account, but the service attitude is very good! Although not everything can be done within 5 minutes each time, but compared with other banks Very efficient! Only signing transactions at the counter will be required to re-sign, it seems that it is better to carry a seal! I still feel that each industry has its own difficulties, and the financial industry is not a service industry. Customers should not put themselves too big, and their hearts are better than their hearts.

The first time I opened an account at Citibank, I ran three trips ... At first, the Commissioner opened an account and pulled the wrong field, and told me to ask me to run a trip to correct the field and sign it. Later, I was asked to run a second trip to change the book. Tell me that I have to wait two hours before I can get it, and then ask me to run a third trip to get a new book. I feel that the efficiency of doing things is extremely poor, and it is a waste of customers' time. Today, I only need to open an account to do this, probably Because the commissioner asked me to get their credit card, I started to make troubles without handling it. I had originally thought about getting a Citi credit card, but after this incident, I felt very bad.

Braving the heavy rain, I went to Citibank to open an account, but told me that there was a problem with the online appointment system and it was not scheduled for my time slot, so I would go there later! ! ! A bank of this size can't even do such a simple online system. Where is the budget going? Is it so difficult for people to make an appointment to open an account with International Money Transfer?

I went to Citibank today to open an account, As a result, he actually needs an appointment to open an account. I want to say okay, it’s okay to make an appointment. It shouldn’t be possible for someone to make an appointment all day. He just wanted to wait on the spot, but he asked me to go home and wait for the call to inform. He made an appointment with me because he didn’t know How long to wait. All afternoon, it was hard to wait until the bank called, and I wanted to say that it was time to open an account. Result~ He is calling to ask me if I want to invest in financial management? Should we have other investment applications? What is the monthly remittance amount? Is there an average of over 800,000? I told him: It's just a family remittance, no investment or financial management, and the amount will not exceed 800,000 per month. Then the gentleman said, OK, the person in the department will contact you. Another notice. I told him: It takes one to two hours for you to open an account. There are so many people who open an account. You said that there are so many people serving internal medicine, so you have to wait a little longer. However, it makes no sense to keep the customer waiting until the end of the month. ? ? Shouldn't we send more staff? The other party said: We only have two assistants who open an account. Because there are so many people serving, we have to keep in line... I think... because I didn’t want to invest in money, Because my amount is less than 800,000/month or more, So I have to wait until the end of the month... I must say, I have money, and I will never ask your family for financial management!