Citibank Yonghe Branch
1.9/5
★
基於 8 評論
Contact Citibank Yonghe Branch
| 地址 ： | 234, Taiwan, New Taipei City, Yonghe District, Section 1, Yonghe Rd, 165/167/169/171號1、2樓 Citibank Yonghe Branch |
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| 電話 ： | 📞 +8899 | ||||||||||||||
| 網站 ： | http://www.citibank.com.tw/ | ||||||||||||||
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| 城市 ： | Yǒnghé Rd |
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sung tse Hung on Google
★ ★ ★ ★ ★ 中午時段，可能行員都吃飯了，四個臨櫃卻只有一個行員，10來個客人在等候，真的很瞎，一點都不誇張
正值疫情期間，門口擺了一台酒精感應器也不能運作，真的是不知道是在擺什麼意思？
繳個卡款，行員還問我有無帶身份證，奇怪了，請你們幫我輸入id確認繳款很困難嘛？有必要怠惰成這樣嘛？如果今天是領錢，確認有無證件也就算了，那如果沒帶證件或是幫忙他人代繳款是不是無法繳款？行員也沒回覆我，其他分行都沒這問題，為何你們這家分行問題這麼多，給一星我都覺得太多
 At noon, maybe all the clerks have eaten, but there is only one clerk in the four counters, and there are about 10 guests waiting. It’s really blind, it’s not an exaggeration.
During the epidemic, an alcohol sensor at the door did not work. I really don’t know what it means?
To pay for a card, the clerk asked me if I had an ID card. It’s weird. Could you please help me enter the ID to confirm the payment? Is it difficult? Is it necessary to be lazy? If you are receiving money today, it does not matter if you have a certificate. If you don’t bring your certificate or help others to pay, is it impossible to pay? The clerk did not reply to me either. No other branch has this problem. Why does your branch have so many questions and I think it’s too much to give one star
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吳
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吳明鴻 on Google
★ ★ ★ ★ ★ 前面一個人辦事辦了半個多小時不知在幹什麼東西
這就算了 四個櫃檯只有一個業務再辦理
其他人都只是露個面不知在衝啥？
難怪他媽要從台灣滾出去不營業
I didn’t know what I was doing for more than half an hour by myself.
Forget it, only one of the four counters will be processed
Everyone else just showed up and didn't know what they were fighting for?
No wonder his mother is going to get out of Taiwan and closed for business
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林
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林發 on Google
★ ★ ★ ★ ★ 你們在騙個資？辦個卡一直不過，都給他行信用卡資料了，結果你要資料一樣多是怎樣，當初給他行的卡意義是？
Are you cheating? I have been unable to apply for a card, and I gave him credit card information, but what if you asked for the same amount of information? What was the meaning of the card you gave him?
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朱
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朱小白 on Google
★ ★ ★ ★ ★ 行員疏失漏了申請項目後要客人再跑一趟或自費下載郵寄表單。行員對此也沒有要幫忙處理的意思。SOP 跟服務做到這樣，也難怪花旗會落到這個地步…
After the clerk neglected the application item, he asked the customer to go there again or download the mailing form at his own expense. The clerk did not mean to help deal with this. With SOP and service doing this, it’s no wonder that Citigroup has fallen to this point...
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Haidy Hsu on Google
★ ★ ★ ★ ★ Always wait for ages. Couldn’t figure out anything with credit card
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Isaac Cheng on Google
★ ★ ★ ★ ★ Worst service you can imagine from a bank. Inefficient, full of mistakes, little sense of responsibilities.
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JEFF CHANG on Google
★ ★ ★ ★ ★ Horrible attitude! Seems like they are super arrogant and absolutely fancy, esp. the one sits in the middle of the counter.
If you guys don't appreciate this work, career change or retirement is highly recommended.
態度極差 沒欠你們什麼
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Mr. “MacPat” MacPatty on Google
★ ★ ★ ★ ★ Terrible customer service. They ignored my pregnant wife for 20 mins until she asked for help. Then they told her to make an appointment, earliest being a week away. I just wanted to open an account.
You lost a customer.
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