泰星旅遊 - Citimobi 國際預付卡 - Songshan District
3/5
★
基於 4 評論
Contact 泰星旅遊 / Citimobi 國際預付卡
地址 : | 105, Taiwan, Taipei City, Songshan District, Fuxing N Rd, 57號2號泰星旅遊 / Citimobi 國際預付卡樓之1 |
電話 : | 📞 +8878 |
分類: |
電信服務提供商
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城市 : | Fuxing N Rd |
J
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JB on Google
★ ★ ★ ★ ★ |
I
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IH H on Google
★ ★ ★ ★ ★ 客服人員很親切
Customer service staff is very kind
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白
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白龍(WeiBuh) on Google
★ ★ ★ ★ ★ 卡根本無法使用的
聯絡客服,說要重新開通⋯⋯⋯⋯很棒還是不能上網
The card cannot be used at all
Contact customer service and say that I want to re-open it... It's great, but I can't access the Internet
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李
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李天(Shawn) on Google
★ ★ ★ ★ ★ 買了美國的預付卡也提早預約開通日期,下飛機想說要防疫就不脫下手套再換上美國預付卡的sim卡,也提前一天就開通了,就回到家在換就好,結果回到家換上後發現沒有服務,我瞬間變成一個失聯的狀態,折騰了兩個小時,只能打去at&t 客服再買一個月的方案,我這才能與外界聯絡! 好了,想說打回去台灣問看看怎麼回事,沒想到citimobile的客服也沒有任何覺得愧歉的地方,只要我提供買的sim卡號,然後說現在開通了⋯ 整個是白眼翻到後腦著,我又問那我多買的這個月方案可以退掉嗎? citimobile 回應說:那不關他們的事,請自己處理? 並且說沒訊號有異常應該跟我們反應,而不是自己打給當地電信客服。試問我要怎麼打給你們,我整個失聯!世界上唯一能打的通的電話就是當地電信緊急客服!
I bought a US prepaid card and made an appointment in advance for the opening date. When I got off the plane and wanted to prevent the epidemic, I didn’t take off my gloves and then replaced it with the US prepaid SIM card. I also opened it one day in advance. Just go home and change it. After I got home, I found that there was no service. I instantly became a lost connection. After two hours of tossing, I could only call at&t customer service to buy a one-month plan, so I could contact the outside world! Okay, I want to call back to Taiwan and ask what's going on. I didn’t expect citimobile’s customer service to feel ashamed. As long as I provided the sim card number I bought, I said it’s open now... I just rolled my eyes to the back of my head , I asked again, can the monthly plan I bought more be refunded? Citimobile responded: It’s none of their business, please deal with it yourself ? and said that there is no abnormal signal and should respond to us instead of calling the local telecom customer service. How can I call you guys, I am totally lost! The only phone in the world that can be made is the local telecommunications emergency customer service!
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