元大人壽保險股份有限公司 - Section 3

This product is really low-key and practical! What country X, rich X ~ precious acid Yuanta over one hundred

Claims customer service is very bad, and the customer service phone is difficult to get in!

A lady from the claims department, please be kind Also, what do you mean by taking a lunch break? Does the insurance industry take a lunch break when facing customers?

Has expressed no interest, but the business has been harassing pregnant women with different calls. In addition to the mad call, there is also endless talk. Why did I just apply for the Q Bao maternity gift, but my personal information was transferred to Yuanta Insurance without my consent?

Originally, the payment was fixed, although it was extended [as a last resort], but it did not exceed the time, and the payment was made within the time notified by the text message. As a result, after calling customer service, it was pushed to other departments. I pretended to be dead all the time, and passed it on to them to see the payment within the time limit! As a result, it must be emphasized that the other 2 months should be paid together. I have also worked as an insurer, but I have never seen such an insurance company! The medical treatment can't be taken back, it's just for security. As a result, the customer service did not give any reply, so they sent a check directly. I still don't know if it's the check, the insurance company or it sent it again! It feels like a scam group. The medical treatment is not used and will not be refunded. Anyway, it seems to be sucking ×

A while ago, after applying for a claim due to an injury and submitting the documents, there was no news from the person for two weeks. I called the customer service line. The customer service checked the information and said that it seemed that the card was a long time ago. I will ask the relevant department personnel to deal with it quickly. After that, I waited for almost a week. No one contacted me, so I had to call again, saying that I was in the stage of inquiring with the hospital, and I would urge again... A small fracture claim of only 3,500 has been delayed for nearly a month? In the middle, I have to spend time calling customer service to ask, it feels really bad Then I have to ask other questions today. The customer service line is directly interrupted after continuous calls. The voice of the policyholder's complaint line says that it cannot be called from a mobile phone and then disconnected. Only the product consultation can be called... The point is that it can't be directly transferred to the relevant department personnel. I have to leave the information and wait for the call back, um~ I will see how long I have to wait this time, it feels too bad?