上高資訊股份有限公司 (CT國際電話) - Da’an District

The customer service attitude is excellent, and the questions are answered patiently Will repurchase again~

The customer service attitude is super good, patient and caring for the sake of customers ? Because the time to go abroad is relatively short, I am afraid that I will not receive the goods when I go abroad, and the customer service is also trying to help me find a way to solve my problem, and finally let me be at the airport smoothly Pick up directly? totally worth 5 stars?

I buy CT every time I go abroad to America. It can be picked up at the airport or delivered to your home. It’s super convenient. Just plug in the card and you don’t need to set it up.

The order price of the website is the same price until the checkout. In the end, the charge was more than 100. Later, I checked the price at the same time as the current ordering website. The price was more than 800. According to the response from the industry, the plan bought at that time was stopped, and it was adjusted later. Descending, I also said that I have sent a letter, but generally I will never check the letter again and find that the price is different, otherwise I must apply for a refund of the card. I feel that there are discrepancies in website consumption, which is harmful to consumers' misjudgments. The customer service attitude is good, but this difference in the amount of consumption seems to make consumers uncomfortable.

There are many types of SIM cards in various countries, which can be shipped quickly and free of transportation or airport pickup. I have used phone cards from at least 3 countries, including T-Mobile cards in Canada. 4G speeds also support hotspot sharing; when going to China and Mongolia, you can use line and Fb without going over the wall. It is convenient to ask the customer service to know which card to choose.

Foreign sim cards can be easily picked up at the airport. They are also available before going abroad temporarily, but remember to take a screenshot when buying on the official website, otherwise the actual price will be different from the website price afterwards, and the customer service will respond. The customer service said that the official website is based on the preferential price , Not the real actual price, which makes people feel extremely bad. -------------------------------------------------- ------------ After confirming with the friend, the impression of the amount was more than 800 yuan at the time of payment. After the purchase, the mailbox order was not checked or the credit card amount was confirmed through the bank. Later, the bank statement found that it was more than 900, so this follow-up event occurred. Since CT International has sincerely explained it and the friend has not pursued the matter anymore, it corrects this comment and does not give a negative comment.

The best service experience in this life, I also work in the service industry, so I can better understand the intention of service. Attentive and enthusiastic, more professional than other stores, even store staff or mobile phone brand customer service. I want to go to the United States to buy a prepaid card. After asking the customer service, I know that the Internet specifications of the United States and Taiwan are different. Not all mobile phones can be used. The customer service helps to confirm the mobile phone, and also carefully asks itinerary recommendations for me to use everything smoothly in the local area. Someone in the same group only bought the card when they arrived in the United States. Finally, I pushed the professionalism of customer service again, and the response speed was super fast. I consulted at eight o'clock in the evening, and received a reply every one hour. The speed of light is fundamental, thank you, hard work! It's really worth pushing again and again.

It is recommended not to use the European multinational network card, because none of our three mobile phones can be automatically connected to the sim card, and it is necessary to use a network connection of the free wifi at the airport to reset. It takes more than an hour to set up a light at a European airport. It’s really speechless. Also really have to order, and do not pick up at the airport, because their pick-up counter is in the entry hall. Going abroad to pick up the goods and going around the big circle, I really feel that it is inconvenient. If there is no time to leave the airport, it is best not to choose the airport to pick up the pieces!! Frankly, even a star doesn't want to give it! The phone won't jump automatically, the phone won't jump automatically, the phone won't automatically pick it up, it's very important, so it's three times, and it's not a small part. There isn't one of the three phones that can be connected automatically. I have no words, you can still Said to be a minority? I am not using your company's products for the first time. This time I remember it firmly~ avoid making the same mistake again~