CTBC Bank

The remittance has to wait on the spot at 1H 11:03 to draw the number and call the number at 11:59

I said that I have to wait for 2 people to open an account. After waiting for more than an hour, the first one has not opened, and the bank will not open a window for processing, so I just find another home...

Come to open a company account and a foreign currency account, although it takes a long time, the service attitude is very good

Open an account early on 9/23 Yesterday at 11 o'clock in the morning, I went to the Nanshijiao branch to open an account and told me that I had to wait for 9 people for 5 hours. It was really dumbfounded. I had to come to Shuanghe branch today At 8:50, there are four in the front row. When it is almost 9 o’clock, there are 7.8 people in the back row. If you want to open an account, it’s better to arrive earlier. The service staff was very quick and used the time to organize the information to explain the recent activities to me. Although I did not handle the activities at the end, I would not feel her impatience. After that, I went to Counter No. 1 to help me with some account opening and online banking. Because it was the first time I opened an account, she didn't understand many things, and she was very patient to explain to me! Very, very good! ! ! ! ! It takes about an hour to complete the whole process, but no one seems to open an account later, so there will be a recommendation activity part.

I picked up the account number at 1324 on the afternoon of 12/10. The friendly female staff assisted me to fill in the relevant information online, and then said that I had to wait 1-1.5 hours to open the account. After 1410, I couldn’t help but ask which counter to open the account? On-site 9 cabinet. It turned out that only cabinet 1 opened an account and account opening was supported by cabinet 2 at 142O. I am also a colleague. Now that the staff has guided the customer to fill in the complete information online, it should be possible to reduce part of the operation process as usual. Afterwards, I kept hearing from the clerk at the gate telling the customers who came to open an account that it would take 2 hours!! I was fainted.

Since it is a service type and not a food type point, usually people who have good reviews do not take the initiative to give reviews, but those who have bad reviews will definitely, so the reference degree of scores and reviews may be relatively low. Today's business is opening an account, and the whole process is guided by a staff member. From the moment I enter the bank, until it is my turn to arrive at the counter, there is a special person to guide me. I think this part is worthy of appreciation. During the process of opening an account, it seemed that there was a problem with the computer system of the clerk, which caused the ATM card to keep failing. Unexpectedly, the lady in the next cabinet who was going to go to dinner immediately came up with a solution and changed the simultaneous application for the ATM card to another application for withdrawal. In addition to this, he also directly helped me to apply for the application. It turned out that one person who was very embarrassed took up two counters. I personally think that the response speed is very fast, and I give encouragement. In addition, the staff of the bank wear T-shirt uniforms, which is more intimate than wearing a suit. I personally think that it is rare to come to the bank to do business and be so relaxed and stress-free. I think it is great!