CTBC Bank - Xitun District

Name: CTBC Bank - Xitun District
Address: No. 859, Section 4, Taiwan Blvd, Xitun District, Taichung City, Taiwan 407, Taichung City, Taiwan

2.2/5 ★ 基於 8 評論

Contact CTBC Bank

地址：	No. 859, Section 4, Taiwan Blvd, Xitun District, Taichung City, Taiwan 407
電話：	📞 +88
網站：	https://www.ctbcbank.com/
分類：	銀行 , 金融機構 ,
城市：	Taichung City

No. 859, Section 4, Taiwan Blvd, Xitun District, Taichung City, Taiwan 407

Best Bank in Taiwan

C	Chao Ken on Google ★ ★ ★ ★ ★ 服務效率有夠差，只是去解鎖提款卡而已，可以讓我跑兩三趟，每趟都有環節出問題，難道就不能一次交代清楚嗎？門口保全也真是的，不懂就不要在那邊裝會，亂指導客人，害我們多跑好幾趟⋯ The service efficiency is poor enough, just to unlock the ATM card, I can make two or three trips, and each trip has some problems, can't I explain it clearly at one time? The security at the door is also true. If you don't understand, don't pretend to be there, instruct the guests indiscriminately, and cause us to run several times...
W	WEREN LIN on Google ★ ★ ★ ★ ★ 服務人員很不錯態度很好?，但是不要每個人都說用簡訊抽號碼牌好嗎？傳出去抽到好了，不沒通知，到現場才說過60幾號了，現場行員也很錯愕，我可以重新在排隊，但是總公司的系統是不是要改進一下了。 The service staff is very nice and the attitude is very good?, but don't everyone say that you can use the text message to draw the number card? It was rumored that the draw was good, and there was no notice. It was only said that the number 60 was at the scene, and the on-site staff was also very surprised. I can queue up again, but the system of the head office needs to be improved.
C	Clike on Google ★ ★ ★ ★ ★ 一進去就會有熱心店員上來接洽結果只是為了推信用卡?，我先表明是要來辦原帳戶加開交割功能業務，結果被店員糊弄推line pay卡，填資料越想越不對，再次重申後店員回我：「我是跟妳說這張信用卡很好用，給我做個業績啦！」（？然後等很久，非～常久，一進去就拿號碼牌顯示要等30幾號…?‍?，積一堆待辦客戶然後臨櫃只有4、5個窗口在運作，每個客戶又花很長時間，沒遇過這麼不俐落的銀行，該辦的業務不趕快處理消化客群，然後旁邊的人在狂拉信用卡客戶，根本本末倒置的效率? As soon as I enter, there will be an enthusiastic clerk who will come up to contact and the result is just to push the credit card?, I first stated that I want to apply for the original account and add the delivery function business, but the clerk fooled the clerk to push the line pay card. The clerk replied to me: "I told you that this credit card is very easy to use, give me a performance!" (? Then I waited for a long, very long time. As soon as I entered, I took the number plate and showed that I had to wait for the number 30... ?‍?, I accumulated a lot of pending customers and then only 4 or 5 windows were operating at the counter, and it took a long time for each customer. Time, I have never encountered such a sloppy bank. The business that should be done is not processed and digested quickly, and then the people next to it are madly pulling credit card customers. The efficiency is basically putting the cart before the horse ?
沈	沈佳慧 on Google ★ ★ ★ ★ ★ 服務有5顆星但是等待速度慢慢慢慢慢慢慢慢慢浪費生命一個半小時以上即使超過15:30現場尚有20人左右在等櫃檯依然可以不疾不徐的說服客人簽約定期定額類型的保單美金保單等等固守本業優質
S	Sung on Google ★ ★ ★ ★ ★ 開個戶等兩小時還沒等到我，辦理一個業務開戶一個人要30-40分鐘，是在跟我哈囉？現在預約，現場也等了兩個小時 I waited for two hours to open an account, but I didn't wait for me. It takes 30-40 minutes for one person to open a business account. Are you saying hello to me? Make an appointment now and waited two hours on the spot
黃	黃米路 on Google ★ ★ ★ ★ ★ 我不懂一直在問人家要不要辦信用卡讓原本在那裡等待辦理銀行業務的客人做何感想一直找不到辦理業務的人員最後看到他一直在跟人家推銷服務態度是在差幾點的？沒達到你們的業務要求，就可以被忽略嗎？ I don't understand, I keep asking people if they want a credit card How do you feel about the guests who were waiting there for banking Can't find staff to handle business Finally saw that he has been selling to people How bad is the service attitude? Can it be ignored if it does not meet your business requirements?
L	Leon Chen on Google ★ ★ ★ ★ ★ 新的刷QR code 排隊辦理付個信用卡怎麼可以麻煩到這們困難；而且排隊超久；比用atm 付款還慢！中信金要好好檢討了，怎麼使用科技是造成顧客的麻煩跟困難！這個公司的客服主管跟電腦部門主官可以下台了… The new swipe QR code to queue up to pay for a credit card How can it be so difficult; and the queue is too long; it is slower than paying with ATM! CITIC Gold needs to review carefully, how to use technology is causing trouble and difficulty for customers! The head of customer service and the head of the computer department of this company can step down...
M	Miranti Marcellina on Google ★ ★ ★ ★ ★ I arrived on a Friday morning and it was crowded. If you're only going to do a single transaction (單筆) let the customer service person know ahead, they'll give you an express queueing line. I went through the express line quite fast but realized I had other things to handle so the bank teller asked me to pick a regular queue number. My waiting time was 50 minutes for the regular line despite all the counters being open, it was just a busy time. I had expected to wait for a long time due to experience. Luckily it was my day off of work, I was not unhappy, but It would be much better if they fix that. My visit felt fine until the regular line teller helped me. To be fair, she was fast and responsive. She was also pro-active, initiating to help me make a copy of my new passport and ARC since I'm a foreigner. Though at the same time, I felt like I was being bossed around. After she helped me with my banking app problem she asked for my phone which I was fine but the screen was only facing her so I couldn't see what was going on. To some people it might be fine but nowadays phones are an extend to people's privacy. They should do a training on that. After she handed me my phone back she asked me to try to log in and I asked her a simple question about the app. The teller briefly answered "Just do it". I am thankful ATM machines and banking app can do so much now, I would not like having to come back to queue and being bossed around too often.